[icasper]

hi guys,

cud help me with my winxp, when i start it up, it olny stays in the "Windows is starting up" it does not proceed to the logon page, unlike when i use the safe mode it works fine i able to do some process

pls help

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If it is recent

1. Restart your computer, keep tapping F8 during the initial start-up until you get options

Select Safe Mode with a Command Prompt.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

For additional information about the Safe mode with a command prompt, click the following article number to view the article in the Microsoft Knowledge Base:

A description of the Safe mode boot options in Windows XP

http://support.micro....com/kb/315222/

Look for a system restore point

[Retired Tech]

If it is recent

1. Restart your computer, keep tapping F8 during the initial start-up until you get options

Select Safe Mode with a Command Prompt.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

For additional information about the Safe mode with a command prompt, click the following article number to view the article in the Microsoft Knowledge Base:

A description of the Safe mode boot options in Windows XP

http://support.micro....com/kb/315222/

Look for a system restore point

[icasper]

thank you so much, its a very big help, i was just trying to reformat it but then got ur quick response to this.. again thank you so much , now is running normal

[Retired Tech]

Thank You for letting me know

If you want to check for viruses, though leave out clean up

Please go here:

Malware Removal Guide

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, ask for advice in the Malware Forum