[jollyr]

Hi GTG Staff:

The subject Systray icon and incessant popup started running yesterday. (ZoneAlarm caught it but I hit OK button by mistake)

I followed all pre-positng instructions and have Ewido and HJT logs copied below.

Thanks for your help!

JR

112105 edit - Converted log text into text files.


[attachment=4868:attachment][attachment=4869:attachment]

Edited by jollyr, 21 November 2005 - 05:23 PM.

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Welcome jollyr to Geeks to Go!

You are running HijackThis from the Desktop
Please create a new folder for it and move the program into the new folder.

***

Please read these instructions carefully. You may want to print them. Copy the text to a Notepad file and save it to your desktop! We will need the file later.
Be sure to follow ALL instructions!


Please download noahdfear's smitRem.exe©. Save the file to your desktop. Double click on the file to extract it to it's own folder on the desktop.

***

Please download the trial version of ewido security suite.Install ewido security suite
When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".

Launch ewido, there should be an icon on your desktop double-click it.
The program will prompt you to update click the OK button

The program will now go to the main screen
You will need to update ewido to the latest definition files.On the left hand side of the main screen click update
Click on Start
The update will start and a progress bar will show the updates being installed.
Once the updates are installed, close Ewido for now.

***

If you have not already installed Ad-Aware SE 1.06, please download and install AdAware SE 1.06.
Check Here on how setup and use it - please make sure you update it first.

***

Download SpyAxe removal tool from the link in PM.
Save it to your desktop.

***

Download the Killbox.
Unzip it to the desktop

Double-click on Killbox.exe to run it. Place the following lines (complete paths) in bold in the "Full Path of File to Delete" box in Killbox, and click the red button with the white X on it after each

D:\Program Files\sihp\eaeu.exe

For these file, put a mark next to "Delete on Reboot". Copy and paste each file into the file name box, then click the red button with the X after each. It will ask you if you want to reboot each time you click it, answer NO until after you've pasted the last file name, at which time you should answer Yes.

If your computer does not restart automatically, please restart it manually.

***

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.co.../safemode.shtml

***

Open HijackThis
Place a check against each of the following, making sure you get them all and not any others by mistake:

O2 - BHO: HomepageBHO - {7caf96a2-c556-460a-988e-76fc7895d284} - D:\WINDOWS\system32\hp36CD.tmp

O4 - HKCU\..\Run: [Twac] "D:\Program Files\sihp\eaeu.exe" -vt tzt

Close all programs leaving only HijackThis running.
Click on Fix Checked when finished and exit HijackThis.

***

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.
The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed.
Post me the contents of the smitfiles.txt log as you post back.

***

Close all other programs and windows. Double click SpyAxeFix.exe, then click Start to extract the tool to it's own folder.
Open the SpyAxeFix folder and double click the SpyAxeFix.bat to start the tool.
At one point when the tool runs, your taskbar will disappear, and your computer will restart when the tool completes.
A text file will be created in the SpyAxeFix folder.
Post it's contents here in your reply.

***

Use Windows Explorer to remove this folder:
D:\Program Files\sihp\

***

Open Ad-aware and do a full scan. Remove all it finds.

***

Now open Ewido Security Suite:* Click on scanner
* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop
Reboot your computer.

***

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

***

Reboot back into Windows

Please post
a new HijackThis Log
the contents of smitfiles.txt
the contents of both spyaxe.txt and ST.txt
and the Ewido Log by using Add Reply.

Edited by g2i2r4, 21 November 2005 - 08:53 AM.

[g2i2r4]

Welcome jollyr to Geeks to Go!

You are running HijackThis from the Desktop
Please create a new folder for it and move the program into the new folder.

***

Please read these instructions carefully. You may want to print them. Copy the text to a Notepad file and save it to your desktop! We will need the file later.
Be sure to follow ALL instructions!


Please download noahdfear's smitRem.exe©. Save the file to your desktop. Double click on the file to extract it to it's own folder on the desktop.

***

Please download the trial version of ewido security suite.Install ewido security suite
When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".

Launch ewido, there should be an icon on your desktop double-click it.
The program will prompt you to update click the OK button

The program will now go to the main screen
You will need to update ewido to the latest definition files.On the left hand side of the main screen click update
Click on Start
The update will start and a progress bar will show the updates being installed.
Once the updates are installed, close Ewido for now.

***

If you have not already installed Ad-Aware SE 1.06, please download and install AdAware SE 1.06.
Check Here on how setup and use it - please make sure you update it first.

***

Download SpyAxe removal tool from the link in PM.
Save it to your desktop.

***

Download the Killbox.
Unzip it to the desktop

Double-click on Killbox.exe to run it. Place the following lines (complete paths) in bold in the "Full Path of File to Delete" box in Killbox, and click the red button with the white X on it after each

D:\Program Files\sihp\eaeu.exe

For these file, put a mark next to "Delete on Reboot". Copy and paste each file into the file name box, then click the red button with the X after each. It will ask you if you want to reboot each time you click it, answer NO until after you've pasted the last file name, at which time you should answer Yes.

If your computer does not restart automatically, please restart it manually.

***

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.co.../safemode.shtml

***

Open HijackThis
Place a check against each of the following, making sure you get them all and not any others by mistake:

O2 - BHO: HomepageBHO - {7caf96a2-c556-460a-988e-76fc7895d284} - D:\WINDOWS\system32\hp36CD.tmp

O4 - HKCU\..\Run: [Twac] "D:\Program Files\sihp\eaeu.exe" -vt tzt

Close all programs leaving only HijackThis running.
Click on Fix Checked when finished and exit HijackThis.

***

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.
The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed.
Post me the contents of the smitfiles.txt log as you post back.

***

Close all other programs and windows. Double click SpyAxeFix.exe, then click Start to extract the tool to it's own folder.
Open the SpyAxeFix folder and double click the SpyAxeFix.bat to start the tool.
At one point when the tool runs, your taskbar will disappear, and your computer will restart when the tool completes.
A text file will be created in the SpyAxeFix folder.
Post it's contents here in your reply.

***

Use Windows Explorer to remove this folder:
D:\Program Files\sihp\

***

Open Ad-aware and do a full scan. Remove all it finds.

***

Now open Ewido Security Suite:* Click on scanner
* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop
Reboot your computer.

***

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

***

Reboot back into Windows

Please post
a new HijackThis Log
the contents of smitfiles.txt
the contents of both spyaxe.txt and ST.txt
and the Ewido Log by using Add Reply.

Edited by g2i2r4, 21 November 2005 - 08:53 AM.

[jollyr]

Hi g2i2r4,

Went through process described above, and looks like it was successful. Am not seeing any popups now. Had one snag, though. Can not get rid of eaeu.exe file using KillBox.(not sure what I'm doing wrong here).

Am attaching the requested log files.

[attachment=4881:attachment][attachment=4882:attachment][attachment=4883:attachment][attachment=4884:attachment]
[attachment=4886:attachment]

So am I out of the woods yet?

Thanks for your help.

Best regards,
JR

[g2i2r4]

SpyAxeFix © by noahdfear


Microsoft Windows XP [Version 5.1.2600]
The current date is: Mon 11/21/2005
The current time is: 19:44:52.51

spyaxe directory present

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Error, Cannot find a process with an image name of spyaxe.exe


Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 1496 'explorer.exe'
Killing PID 1496 'explorer.exe'


Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Error, Cannot find a process with an image name of rundll32.exe

svchosts.dll present
1024 directory present


smitRem © log file version 2.7 by noahdfear


Microsoft Windows XP [Version 5.1.2600]
The current date is: Mon 11/21/2005
The current time is: 18:57:29.57

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

checking for ShudderLTD key

ShudderLTD key not present!

checking for PSGuard.com key


PSGuard.com key not present!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Existing Pre-run Files


~~~ Program Files ~~~

Security Toolbar


~~~ Shortcuts ~~~

Online Security Center.url


~~~ Favorites ~~~

Antivirus Test Online.url


~~~ system32 folder ~~~

msvol.tlb
ld****.tmp
ncompat.tlb
mscornet.exe
logfiles


~~~ Icons in System32 ~~~

ts.ico
ot.ico


~~~ Windows directory ~~~



~~~ Drive root ~~~


~~~ Miscellaneous Files/folders ~~~




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



Remaining Post-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Miscellaneous Files/folders ~~~




~~~ Wininet.dll ~~~

CLEAN!

[g2i2r4]

ST.txt

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"


Panda report

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 1:01:01 AM, 11/22/2005
+ Report-Checksum: 81DF93C0

+ Scan result:

HKLM\SOFTWARE\ClickSpring -> Spyware.PurityScan : Cleaned with backup
[3276] D:\Program Files\sihp\eaeu.exe -> TrojanDownloader.Agent.xh : Cleaned with backup
C:\System Volume Information\_restore{262E1825-5941-4E0C-BB16-A2E5E71F0D7F}\RP156\A0067946.exe/xpkey.exe -> Not-A-Virus.PSWTool.Win32.RAS.a : Cleaned with backup
C:\System Volume Information\_restore{262E1825-5941-4E0C-BB16-A2E5E71F0D7F}\RP156\A0067946.exe/keyms.exe -> Not-A-Virus.PSWTool.Win32.RAS.a : Cleaned with backup
C:\System Volume Information\_restore{262E1825-5941-4E0C-BB16-A2E5E71F0D7F}\RP156\A0067946.exe/RAS.exe -> Not-A-Virus.PSWTool.Win32.RAS.a : Cleaned with backup
:mozilla.6:D:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\s8l5oq3p.default\cookies.txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
:mozilla.9:D:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\s8l5oq3p.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.11:D:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\s8l5oq3p.default\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.12:D:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\s8l5oq3p.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.13:D:\Documents and Settings\Jenn\Application Data\Mozilla\Firefox\Profiles\s8l5oq3p.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.9:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.10:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
:mozilla.12:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Revenue : Cleaned with backup
:mozilla.22:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.23:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.24:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.25:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.26:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.27:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
:mozilla.32:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.33:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.45:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.46:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.47:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.48:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.53:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.65:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.66:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.67:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.68:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.69:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Pointroll : Cleaned with backup
:mozilla.70:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.71:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.72:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.73:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
:mozilla.77:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Fastclick : Cleaned with backup
:mozilla.78:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Fastclick : Cleaned with backup
:mozilla.79:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Fastclick : Cleaned with backup
:mozilla.82:D:\Documents and Settings\SJ\Application Data\Mozilla\Firefox\Profiles\u9kgz8np.default\cookies.txt -> Spyware.Cookie.Tradedoubler : Cleaned with backup
D:\Program Files\sihp\eaeu.exe -> TrojanDownloader.Agent.xh : Cleaned with backup
D:\System Volume Information\_restore{262E1825-5941-4E0C-BB16-A2E5E71F0D7F}\RP156\A0067953.exe -> Trojan.Small.fs : Cleaned with backup
D:\System Volume Information\_restore{262E1825-5941-4E0C-BB16-A2E5E71F0D7F}\RP156\A0067954.exe -> Spyware.Hijacker.Generic : Cleaned with backup
D:\System Volume Information\_restore{262E1825-5941-4E0C-BB16-A2E5E71F0D7F}\RP157\A0068230.exe -> TrojanDownloader.Agent.xh : Cleaned with backup
D:\System Volume Information\_restore{262E1825-5941-4E0C-BB16-A2E5E71F0D7F}\RP157\A0068277.exe -> TrojanDownloader.Agent.xh : Cleaned with backup
D:\System Volume Information\_restore{262E1825-5941-4E0C-BB16-A2E5E71F0D7F}\RP157\A0068286.exe -> TrojanDownloader.Agent.xh : Cleaned with backup
D:\System Volume Information\_restore{262E1825-5941-4E0C-BB16-A2E5E71F0D7F}\RP157\A0069303.exe -> TrojanDownloader.Agent.xh : Cleaned with backup


::Report End

[g2i2r4]

Logfile of HijackThis v1.99.1
Scan saved at 1:16:04 AM, on 11/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
D:\Program Files\ewido\security suite\ewidoctrl.exe
D:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
D:\WINDOWS\system32\ZoneLabs\vsmon.exe
D:\WINDOWS\system32\wwSecure.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
D:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
D:\Program Files\Microsoft AntiSpyware\gcasServ.exe
D:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
D:\WINDOWS\system32\dla\tfswctrl.exe
D:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
D:\WINDOWS\SYSTEM32\USRmlnkA.exe
D:\Program Files\TizzleTalk\TizzleTalk.exe
D:\Program Files\QuickTime\qttask.exe
D:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe
D:\WINDOWS\system32\devldr32.exe
D:\Program Files\iTunes\iTunesHelper.exe
D:\WINDOWS\SYSTEM32\USRshutA.exe
D:\WINDOWS\SYSTEM32\USRmlnkA.exe
D:\Program Files\iPod\bin\iPodService.exe
D:\Program Files\Common Files\Verizon Online\ConnMgr\cmisrv.exe
D:\WINDOWS\system32\wuauclt.exe
D:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\sihp\eaeu.exe
D:\Program Files\Common Files\Verizon Online\AppMgr\vzOpenUIServer.exe
D:\Program Files\Common Files\MotiveBrowser\MotiveBrowser.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Documents and Settings\BJ\Desktop\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SE...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [vptray] D:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [gcasServ] "D:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [A Verizon App] D:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
O4 - HKLM\..\Run: [dla] D:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "D:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDLauncher] "D:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Zone Labs Client] D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [USRpdA] D:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
O4 - HKLM\..\Run: [TizzleTalk] D:\Program Files\TizzleTalk\TizzleTalk.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Motive SmartBridge] D:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Twac] "D:\Program Files\sihp\eaeu.exe" -vt tzt
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\Program Files\AIM\aim.exe
O16 - DPF: PCPitstop-Tracks-Checker - http://www.pcpitstop...y/PCPTracks.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1128863012750
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {DB0474CC-8EF6-47FC-905B-23FC58A70817} (RegPropsCtrl Class) - http://download.veri...tWebInstall.cab
O20 - Winlogon Notify: NavLogon - D:\WINDOWS\system32\NavLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DefWatch - Symantec Corporation - D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - D:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - D:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - D:\WINDOWS\system32\wwSecure.exe



I posted the results (I'm lazy, want to see them in the topic )

[g2i2r4]

Please remove:
Tizzle Talk
TizzeTalk is a dialect translator for Yahoo, MSN, AOL Instant Messengers. Bundles adware, hence not recommended. From their EULA : "As a result of installing the Company's Software, you will see occasional banner ads, pop-up or pop-under ads, or other types of ads selected based on your online activities .../... Occasionally, we may automatically or through other remote means, update, upgrade, patch or uninstall the Company's Software, including the Company's advertising-supported software, without further notice to you. These upgrades also may include installation of additional applications from the Company as well as third party applications."

***

We need to disable your Microsoft AntiSpyware Real-time Protection as it may interfere with the fixes that we need to make.

Open Microsoft AntiSpyware.
Click on Tools, Settings.
In the left pane, click on Real-time Protection.
Under Startup Options uncheck Enable the Microsoft AntiSpyware Security Agents on startup (recommended).
Under Real-time spyware threat protection uncheck Enable real-time spyware threat protection (recommended).
After you uncheck these, click on the Save button and close Microsoft AntiSpyware.
Right click on the Microsoft AntiSpyware icon on the taskbar and select Shutdown Microsoft AntiSpyware.
Reverse the process when you’ve carried out the advise.

***

Double-click Killbox.exe to run it.

Select "Delete on Reboot".
Place the following line (complete path) in bold in the "Full Path of File to Delete" box in Killbox:
D:\Program Files\sihp\eaeu.exe
Put a mark next to "Delete on Reboot"
Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.
If your computer does not restart automatically, please restart it manually.

***

Open HijackThis
Place a check against each of the following, making sure you get them all and not any others by mistake:

O4 - HKCU\..\Run: [Twac] "D:\Program Files\sihp\eaeu.exe" -vt tzt

Close all programs leaving only HijackThis running.
Click on Fix Checked when finished and exit HijackThis.

***

Remove this folder:
D:\Program Files\sihp\

***

Reboot again and post me another HijackThis log to check.

[jollyr]

Hi g2i2r4,

Was able to uninstall TizzleTalk and successfully deleted the eaeu.exe and the sihp folder.

HijackThis log, after all was done, follows (was not done in safe mode):

------------------------------
Logfile of HijackThis v1.99.1
Scan saved at 9:58:01 PM, on 11/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
D:\Program Files\ewido\security suite\ewidoctrl.exe
D:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
D:\WINDOWS\system32\ZoneLabs\vsmon.exe
D:\WINDOWS\system32\wwSecure.exe
D:\WINDOWS\system32\wuauclt.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
D:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
D:\Program Files\Microsoft AntiSpyware\gcasServ.exe
D:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
D:\WINDOWS\system32\dla\tfswctrl.exe
D:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
D:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
D:\WINDOWS\SYSTEM32\USRmlnkA.exe
D:\Program Files\QuickTime\qttask.exe
D:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe
D:\Program Files\iTunes\iTunesHelper.exe
D:\WINDOWS\system32\devldr32.exe
D:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
D:\WINDOWS\SYSTEM32\USRshutA.exe
D:\Program Files\iPod\bin\iPodService.exe
D:\WINDOWS\SYSTEM32\USRmlnkA.exe
D:\Program Files\Common Files\Verizon Online\ConnMgr\cmisrv.exe
D:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
D:\Program Files\Common Files\Verizon Online\AppMgr\vzOpenUIServer.exe
D:\Program Files\Common Files\MotiveBrowser\MotiveBrowser.exe
D:\Documents and Settings\BJ\Desktop\SpyAxe Issue\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SE...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [vptray] D:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [gcasServ] "D:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [A Verizon App] D:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
O4 - HKLM\..\Run: [dla] D:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "D:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDLauncher] "D:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Zone Labs Client] D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [USRpdA] D:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Motive SmartBridge] D:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [RemoteControl] "D:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\Program Files\AIM\aim.exe
O16 - DPF: PCPitstop-Tracks-Checker - http://www.pcpitstop...y/PCPTracks.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1128863012750
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {DB0474CC-8EF6-47FC-905B-23FC58A70817} (RegPropsCtrl Class) - http://download.veri...tWebInstall.cab
O20 - Winlogon Notify: NavLogon - D:\WINDOWS\system32\NavLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DefWatch - Symantec Corporation - D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - D:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - D:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - D:\WINDOWS\system32\wwSecure.exe

-------------------------------------------------------------

Will now restore settings on MS AntiSpyware.

Thank you.

Best regards,
JR

Edited by jollyr, 22 November 2005 - 09:20 PM.

[g2i2r4]

Is the computer running ok?
If so, shall I post you some tips for the future and close this topic?

[jollyr]

Hi g2i2r4,

Have rebooted several times without incident. All appears well.

I welcome any advice that may help prevent future episodes such as this one.

Thank you for your expert advice.

I am impressed!

Best Regards,
JR

[g2i2r4]

You're welcome.

Please follow these simple steps in order to keep your computer clean and secure:

• Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
  
  You can find instructions on how to enable and re-enable system restore here:
  
  Managing Windows Millenium System Restore
  
  or
  
  Windows XP System Restore Guide
  
  Re-enable system restore with the instructions from the tutorial above
  
  
• Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
    
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
• Use an AntiVirus Software - It is very important that your computer has an anti-virus software running. This alone can save you a lot of trouble with malware in the future.
  
  See this link for a listing of some online & their stand-alone antivirus programs:
  
  Virus, Spyware, and Malware Protection and Removal Resources
  
  
• Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
  
• Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
  
  For a tutorial on Firewalls and a listing of some available ones see the link below:
  
  Understanding and Using Firewalls
  
  
• Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer always has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
  
• Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & Hijacker protection on your computer alongside your virus protection. You should also scan your computer with this program on a regular basis just as you would an antivirus software.
  
  A tutorial on installing & using this product can be found here:
  
  Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  
  
• Install Ad-Aware – Download and install Ad-Aware. You should also scan your computer with this program on a regular basis just as you would an antivirus software in conjunction with Spybot.
  
  A tutorial on installing & using this product can be found here:
  
  Using Ad-aware to remove Spyware, Malware, & Hijackers from your Computer
  
  
• Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

You may want to check this fine article by Tony Klein: How did I get infected in the first place?

Glad I was able to help.