[erisistoit]

I've used Spybot, AdAware, and Shredder and still this s*** will not go away... "istsvc.exe" is the only spyware file I can't delete.

Any help would be immensely appreciated.





Logfile of HijackThis v1.99.0
Scan saved at 8:23:06 PM, on 1/26/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\MDM.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\TOPSPEED\2.0\AOLTSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\TOPSPEED\2.0\AOLTPSPD.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\TOSHIBA\IVP\ISM\PINGER.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\AOL SPYWARE PROTECTION\AOLSP SCHEDULER.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE
C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT MANAGER\VIEWMGR.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLDIAL.EXE
C:\PLHMOWQQ.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\1105991216\EE\AOLHOSTMANAGER.EXE
C:\PROGRAM FILES\COMMON FILES\AOL\1105991216\EE\AOLSERVICEHOST.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\LOADWC.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\AMERICA ONLINE 9.0\WAOL.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\ISTSVC\ISTSVC.EXE
C:\PROGRAM FILES\AMERICA ONLINE 9.0\SHELLMON.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HIJACKTHIS.EXE

R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: Class - {6202B33B-C5D9-4EE3-F507-2ABD1A43C3C2} - C:\WINDOWS\SYSTEM\WINJY32.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Pinger] C:\TOSHIBA\IVP\ISM\pinger.exe /run
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1105991216\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [¢‰¸ï0 4Ã4}¤Áœ5]C:\Program Files\ISTsvc\istsvc.exe] C:\PLHMOWQQ.EXE
O4 - HKLM\..\Run: [¢‰¸ï0+¿ÔÇè]mú*àaîžiC:\Program Files\ISTsvc\istsvc.exe] C:\PLHMOWQQ.EXE
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [Encompass_ENCMONTR] C:\Program Files\Easy Internet\ENCMONTR.EXE
O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
O4 - HKLM\..\RunServices: [defwatch] C:\Program Files\Norton AntiVirus\defwatch.exe
O4 - HKLM\..\RunServices: [AolAcsDaemon1] "C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE"
O4 - HKLM\..\RunServices: [AOL TopSpeedMonitor] C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O8 - Extra context menu item: &Viewpoint Search - res://C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT TOOLBAR\VIEWBAR.DLL/CXTSEARCH.HTML
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\AIM\AIM.EXE
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.a...,20/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = pep_domain
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = internal.davie.k12.nc.us
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 10.20.10.181,10.20.10.175

[Advertisements]

Open Notepad and copy and paste the quoted text below into the blank document. Click "File", "Save As", and name it runkey.bat, make sure to save it as file type "All Files". Now double click the .bat file and copy and paste the contents back here.

-=jonnyrotten=-

[-=jonnyrotten=-]

Open Notepad and copy and paste the quoted text below into the blank document. Click "File", "Save As", and name it runkey.bat, make sure to save it as file type "All Files". Now double click the .bat file and copy and paste the contents back here.

-=jonnyrotten=-

[erisistoit]

That didn't help.

[Metallica]

Under Add/Remove Software remove Viewpoint Manager

Then check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

R3 - Default URLSearchHook is missing

O2 - BHO: Class - {6202B33B-C5D9-4EE3-F507-2ABD1A43C3C2} - C:\WINDOWS\SYSTEM\WINJY32.DLL

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O4 - HKLM\..\Run: [¢‰¸ï0 4Ã4}¤Áœ5]C:\Program Files\ISTsvc\istsvc.exe] C:\PLHMOWQQ.EXE
O4 - HKLM\..\Run: [¢‰¸ï0+¿ÔÇè]mú*àaîžiC:\Program Files\ISTsvc\istsvc.exe] C:\PLHMOWQQ.EXE
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe

O8 - Extra context menu item: &Viewpoint Search - res://C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT TOOLBAR\VIEWBAR.DLL/CXTSEARCH.HTML

Reboot into safe mode and delete:
C:\Program Files\ISTsvc <= entire folder

Post back with a new log when you are done.

Regards,

Pieter

[-=jonnyrotten=-]

That didn't help.

It wasn't supposed to fix anything, I wanted the contents of the notepad file it created.

-=jonnyrotten=-

[elenzil]

i couldn't delete istsvc.exe by hand,
but spybot s&d wiped it out pretty handily.

this is winXP, tho.

[Metallica]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If your the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.