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#1
aca

aca

    New Member

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  • Pip
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I'll try and describe my problem as best as I can.

I accidently executed an infected file and NAV started to detect + delete them straight away. After about 5 pop ups saying NAV had deleted viruses it shut down and I got a hoax desktop wallpaper saying my computer had been infected... please follow these steps. (SpySheriff I think the virus is called)

I then reset - it just freezes at "Windows is starting up..." screen

I can only log into Safe Mode now. From here I disabled System Restore points, and proceeded to scan for viruses. Using:

ad aware, spy sweeper, spybot S&D, ccleaner.

I have managed to delete all the virus (I think). But when I reset into normal mode it still freezes at the same "Windows is starting up screen..."

After repeating this several times I decided to try another option. I booted up with the WinXP Home cd-rom to repair my windows installation. This gets me into normal mode, I do all checks for viruses and its clean. However soon as I reset and restart I'm back to where I started... freezing at "windows is starting up"

Does anyone know why its doing this? I'm desperate to get it sorted.
Thanks

Any ideas?
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#2
Cookiegal

Cookiegal

    Malware Expert

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Hi and welcome to Geeks to Go!

If you still require assistance, please do the following:

Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Double click on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
  • Click Save to save the log file and then the log will open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

Edited by Cookiegal, 27 November 2005 - 12:34 PM.

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