I am fixing my friends computer and she is running Windows 2000 and is using SoundMAX Integrated Digital Audio with the latest driver with the following details
Provider: Analog Devices
Date: 1/16/2002
Version: 5.12.1.3044
Digital Signer: Microsoft Windows Hardware Compatibility Publisher
Driver was obtained from the SoundMAX site.
The problem is that when we start the computer the sound works and you can go in and play music and everything is fine and you can go onto the net and play games etc and it works fine - for a while - and then suddenly it will just stop working - there will just be no sound at all. Sometimes clearing the cookies and temp internet files etc will restore sound and other times that doesn't work. Sometimes restarting is the only way to get it back. Other times just going somewhere else will work.
We have tried (while the sound isn't working) going into the soundmax control panel and checking all the settings and doing a test and it all works fine in there, and we have checked the volume controls and they all are ok, and we have even gone in and done direct x diagnostics and they are all ok too (btw we have DirectX9), yet the sound doesn't work in the games still. Other times it will work fine in these same games!
I have tried doing a search for another driver for this and have found nothing - I keep getting sent back to download this same driver that is already installed. I have even tried uninstalling, then rebooting and manually reinstalling the driver - to no avail.
Please help! It's driving us crazy!
Thanks
Angel