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windows update problem


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#1
Deb R

Deb R

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hi,
every time i go to windows update an error occurs.
l explore has caused an error in MSHTHL.DLL. l explore will now close.
i run windows ME.
can you help me please.

Deb
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#2
wannabe1

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Hi Deb R...

Try to repair your current installation of IE first... click Start, then Settings, then Control Panel, and Open Add/Remove Programs. Select Microsoft Internet Explorer in the list and click Remove/change. At the next dialog box select Repair and click Continue. When completed you will be prompted to restart your computer...try Windows Update.

If that option fails, get this Microsoft download of IE6 SP1...save it to disk. Go back to Control Panel and uninstall the current version of IE. Once it has uninstalled, install the downloaded IE6 SP1 and try the Windows Update.

wannabe1

Edited by wannabe1, 26 November 2005 - 07:27 PM.

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#3
SRX660

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Is that the correct spelling? If not then microsoft has a fix for the MSHTML.dll error here.

http://support.micro...com/kb/q265244/

You can look at this page also. there is a patch on the page for Win 98, 98SE, ME and others.

http://support.micro...123120121120120

and this one.

http://support.micro...om/?kbid=318153

There is also a problem with Yahoo Companion and IE. You may have to uninstall Yahoo companion to fix the problem.



SRX660
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#4
Deb R

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thanks for you response wannabe1,
now when i go to add/remove programs, highlight IE6 then click add/remove, another error pops up.
Error in setupwbv.dll
Missing entry :IE6Maintenance.

thanks deb
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#5
wannabe1

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Deb R...

Looks like your bout with malware may have damaged or caused a corruption in that file. Download This File and save it to your desktop.

Once downloaded, right click on the file and choose "Copy". Now click Start, then Run, and type system...click "Ok". Right click in a blank area of the folder that opens and choose "Paste". Answer "Yes" when asked if you wish to replace or overwrite the existing file. Close the open windows.

Try to do the repair again.

wannabe1
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#6
Deb R

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thanks wannabe1,
i replaced both of the error files that were a problem an now i cannot open internet explorer and outlook express wont open an email after downloading.
i cannot get onto any microsoft update site as the only browser that will open in firefox and microsoft update doesn't recocnize it.
any ideas any advise is gratefully accepted.
deb
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#7
temp850

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You can manually access downloads/updates via the microsoft downloads site. They pretty much all are there but don't arrive as quickly as on the automated update site. It works in Mozilla too, this site.

http://www.microsoft...en&categoryid=7

type in 'windows updates'etc for your relevent files.
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#8
Deb R

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thanks everybody,
i am taking it to the computer shop tomorrow. i think it needs it if not only to get a rest from me. thanks for your help.
deb
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#9
wannabe1

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Have you tried installing the version of IE I referenced in my earlier post. In some cases it will just install over the earlier version. Worth a try....

wannabe1
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