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yahoo has its problems


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#1
dazedandconfusedz

dazedandconfusedz

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hi.. im new here and decided I needed help so came here. I installed the new yahoo not long ago and used it for awhile. Well.. i signed off one time and tried to get back on and everytime I opened it, it would close. SO i uninstalled it by control panel and everything, and tried to put it back on. Well it came up with a error saying I needed a file called MSVCP71.dll and another called yimage.dll well I installed the two free versions now.. where do i put them? I tried putting them in the yahoo messenger folder but it didn't work still says I need to re-install it or something. I would love is someone would :tazz: me asap. my email is dazedanconfusedz@yahoo.com pleast help. thanks -Jess
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#2
Numb Remxed

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what do you mean you installed the new yahoo? Yahoo has many programs that you can download.
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#3
Thef0rce

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yahoo messenger, I would presume.

uninstall yahoo by using add/remove programs, delete the folder C:\program files\Yahoo!, open up my computer and type %appdata% in the location bar, there's a yahoo messenger folder in there, delete that. download messenger again and reinstall. if you can't find the second folder then just delete the one in program files, it's messed itself up somewhere in the uninstall/reinstall process and hopefully this will fix it.
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