Explorer (X) This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. EXPLORER caused an invalid page fault in module <unknown> at 0000:01753ff5. Registers: EAX=01753ff5 CS=0167 EIP=01753ff5 EFLGS=00010206 EBX=00e4f864 SS=016f ESP=00e10060 EBP=00e10310 ECX=00000000 DS=016f ESI=8171eea0 FS=1a57 EDX=c00309c8 ES=016f EDI=81750abc GS=0000 Bytes at CS:EIP: Stack dump: bff9dbc8 00e10320 00e103e8 81750a78 00e4f864 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
After this happens, pressing the "Close" button just causes the same exact message again (same ESP, stack dump, etc.) CTRL-ALT-DEL does nothing. If I just shove the popup off to the side, I can still use other onscreen windows, launch programs from the start window, etc. except Windows Explorer, My Computer, MSIE.
If I select "Shut Down", then "Shut Down" or "Restart", it starts to shut down (desktop grays) but then gets "program not responding"; "close" brings up the Explorer IPF error again.
I run AVG Free antivirus and SpyBot S&D. Both are up-to-date and neither finds any significant problems (just cookies and the like).
I've searched the forums here and checked the first 25 results from Google; I've searched MS KB - not found on:
and not applicable:
What I remember changing recently (and I checked for "modified" files):
- Updated Sun JVM from 1.4 to 1.4.2
- Upgraded from AVG 6 Personal to AVG 7 Free (old version discontinued)
- Upgraded DirectX
- Updated QuickTime
- Installed RealArcade (but that was today, problem started about 2 weeks ago)
Oh, one more thing -- I have the IBM-originally-installed "ConfigSafe Autocheck" running, and I can get a report of changes to directories, system files, registry, etc. if someone has a specific question about them. The full report is much to large to post .
Thanks for any suggestions...