[GAM]

The following message (from Norton Internet Security) pops-up on my screen when the PC is first booted up, and I can't get rid of it.

C:\windows\system32\awtqo.dll
Trojan.vundo detected
Cannot remove

I downloaded the VundoFix tool from Symantec, but it doesn't even detect the presence of the Trojan. This all started a couple of days ago with the annoying Winfixer 2005 pop-ups that I couldn't gt rid of either.
I took all the preliminary steps recommended by the geeks-to-go before submitting this HiJackThis log. Can someone please examine this log and tell me what steps to take to remove the Trojan.vundo from my PC? Thanks in advance!



Logfile of HijackThis v1.99.1
Scan saved at 7:23:56 PM, on 12/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Children's Educational Network\Noahs Net\ProcessMonitor.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\SEC\Natural Color\NaturalColorLoad.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\TechSmith\SnagIt 7\TSCHelp.exe
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\My Download Files\HIJACKTHIS\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://g.msn.com/0SEENUS/SAOS12
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bmyers.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://www.comcast.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bmyers.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =

http://www.gateway.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet

Explorer provided by Comcast
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program

Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar2.dll
O2 - BHO: MSEvents Object - {B313D637-F405-4052-AC37-E2119AB3C8F8} -

C:\WINDOWS\system32\awtqo.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program

Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program

files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control

Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [PSDrvCheck] "c:\program files\pinnacle\edition

5\program\PSDrvCheck.exe" -CheckReg
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Symantec\Norton

Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [Lexmark X6100 Series] "C:\Program Files\Lexmark X6100

Series\lxbfbmgr.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common

Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Noahs Net] C:\Children's Educational Network\Noahs

Net\ProcessMonitor.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update

Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common

Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Epson printer Registration.lnk = E:\Titles\Ereg\English\EPSONREG.EXE
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: NaturalColorLoad.lnk = ?
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program

Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: SnagIt 7.lnk = C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe
O8 - Extra context menu item: &Google Search - res://c:\program

files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program

files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program

files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program

files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program

files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program

files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}

- C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ComcastHSI - {09A08799-1ECE-4D40-84AD-C57B55FB316E} -

http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {B7B1C276-CB2F-459A-91AF-6E0CE9ADF2DF} -

http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {DFB5E39E-F713-477E-B4E0-2AE4C5B52869} -

http://www.comcastsupport.com (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) -

http://housecall60.t...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage

Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) -

http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -

http://by101fd.bay10...es/MsnPUpld.cab
O16 - DPF: {768D513A-C75B-4FAA-8452-E906CDAB6545} (FVLiteLoad Class) -

http://flipviewer.co...te22/fvlite.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) -

http://www.nick.com/.../GrooveAX27.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup

Player) -

http://download.chil...ad/WebInstall/i

setup.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) -

http://photo.walmart...ploadClient.cab
O16 - DPF: {DADE1C2F-5A48-445C-82B5-3A5F102E84DF} (LifePicsUploader.UserControl1) -

http://meijer.lifepi...icsUploader.CAB
O20 - Winlogon Notify: awtqo - C:\WINDOWS\system32\awtqo.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe

Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program

Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. -

C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common

Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Symantec\Norton

Ghost\Agent\PQV2iSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[Advertisements]

Hello GAM and welcome to Geeks To Go

Can you please show me a new hijack log and we will get to workign on this. Please turn off word wrap in notepad before sending that log as it makes things look odd.

[John_L]

Hello GAM and welcome to Geeks To Go

Can you please show me a new hijack log and we will get to workign on this. Please turn off word wrap in notepad before sending that log as it makes things look odd.

[GAM]

Hello John:

Here is the updated Hijackthis logfile you requested. Thanks in advance for your help!

Logfile of HijackThis v1.99.1
Scan saved at 10:35:24 PM, on 12/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\SEC\Natural Color\NaturalColorLoad.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe
C:\Program Files\TechSmith\SnagIt 7\TSCHelp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Photoshop CS\Photoshop.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\~e5d141.tmp
C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\~e5d141.tmp
C:\Program Files\Internet Explorer\iexplore.exe
C:\My Download Files\HIJACKTHIS\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS12
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bmyers.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bmyers.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MSEvents Object - {B313D637-F405-4052-AC37-E2119AB3C8F8} - C:\WINDOWS\system32\awtqo.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [PSDrvCheck] "c:\program files\pinnacle\edition 5\program\PSDrvCheck.exe" -CheckReg
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [Lexmark X6100 Series] "C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Noahs Net] C:\Children's Educational Network\Noahs Net\ProcessMonitor.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Epson printer Registration.lnk = E:\Titles\Ereg\English\EPSONREG.EXE
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: NaturalColorLoad.lnk = ?
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: SnagIt 7.lnk = C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ComcastHSI - {09A08799-1ECE-4D40-84AD-C57B55FB316E} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {B7B1C276-CB2F-459A-91AF-6E0CE9ADF2DF} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {DFB5E39E-F713-477E-B4E0-2AE4C5B52869} - http://www.comcastsupport.com (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay10...es/MsnPUpld.cab
O16 - DPF: {768D513A-C75B-4FAA-8452-E906CDAB6545} (FVLiteLoad Class) - http://flipviewer.co...te22/fvlite.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX27.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://download.chil...tall/isetup.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart...ploadClient.cab
O16 - DPF: {DADE1C2F-5A48-445C-82B5-3A5F102E84DF} (LifePicsUploader.UserControl1) - http://meijer.lifepi...icsUploader.CAB
O20 - Winlogon Notify: awtqo - C:\WINDOWS\system32\awtqo.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[John_L]

Hello again

Please download WebRoot SpySweeper from HERE (It's a 2 week trial):

• Click the Free Trial link under to "SpySweeper" to download the program.
• Install it. Once the program is installed, it will open.
• It will prompt you to update to the latest definitions, click Yes.
• Once the definitions are installed, click Options on the left side.
• Click the Sweep Options tab.
• Under What to Sweep please put a check next to the following:
  • Sweep Memory
  • Sweep Registry
  • Sweep Cookies
  • Sweep All User Accounts
  • Enable Direct Disk Sweeping
  • Sweep Contents of Compressed Files
  • Sweep for Rootkits
  • Please UNCHECK Do not Sweep System Restore Folder.
• Click Sweep Now on the left side.
• Click the Start button.
• When it's done scanning, click the Next button.
• Make sure everything has a check next to it, then click the Next button.
• It will remove all of the items found.
• Click Session Log in the upper right corner, copy everything in that window.
• Click the Summary tab and click Finish.
• Paste the contents of the session log you copied into your next reply.

After this is done reboot and show me the spysweeper log and a new hijack log please.

[GAM]

Hi John:

Here are the Spy Sweeper and new HiJackThis logs. Thanks.


********
5:02 PM: | Start of Session, Saturday, December 03, 2005 |
5:02 PM: Spy Sweeper started
5:02 PM: Sweep initiated using definitions version 577
5:02 PM: Starting Memory Sweep
5:03 PM: Found Adware: virtumonde
5:03 PM: Detected running threat: C:\WINDOWS\system32\awtqo.dll (ID = 77)
5:04 PM: Memory Sweep Complete, Elapsed Time: 00:02:06
5:04 PM: Starting Registry Sweep
5:05 PM: HKCR\msevents.msevents\ (5 subtraces) (ID = 749130)
5:05 PM: HKCR\msevents.msevents.1\ (3 subtraces) (ID = 749136)
5:05 PM: HKLM\software\classes\msevents.msevents\ (5 subtraces) (ID = 749153)
5:05 PM: HKLM\software\classes\msevents.msevents.1\ (3 subtraces) (ID = 749157)
5:05 PM: Registry Sweep Complete, Elapsed Time:00:00:18
5:05 PM: Starting Cookie Sweep
5:05 PM: Found Spy Cookie: pointroll cookie
5:05 PM: [email protected][1].txt (ID = 3148)
5:05 PM: Found Spy Cookie: adultfriendfinder cookie
5:05 PM: owner@adultfriendfinder[1].txt (ID = 2165)
5:05 PM: Found Spy Cookie: advertising cookie
5:05 PM: owner@advertising[2].txt (ID = 2175)
5:05 PM: Found Spy Cookie: apmebf cookie
5:05 PM: owner@apmebf[2].txt (ID = 2229)
5:05 PM: Found Spy Cookie: falkag cookie
5:05 PM: [email protected][1].txt (ID = 2650)
5:05 PM: Found Spy Cookie: burstnet cookie
5:05 PM: owner@burstnet[2].txt (ID = 2336)
5:05 PM: Found Spy Cookie: commission junction cookie
5:05 PM: owner@commission-junction[2].txt (ID = 2455)
5:05 PM: Found Spy Cookie: overture cookie
5:05 PM: [email protected][1].txt (ID = 3106)
5:05 PM: Found Spy Cookie: ru4 cookie
5:05 PM: [email protected][1].txt (ID = 3269)
5:05 PM: Found Spy Cookie: fastclick cookie
5:05 PM: owner@fastclick[1].txt (ID = 2651)
5:05 PM: Found Spy Cookie: 2o7.net cookie
5:05 PM: [email protected][1].txt (ID = 1958)
5:05 PM: [email protected][1].txt (ID = 1958)
5:05 PM: Found Spy Cookie: nextag cookie
5:05 PM: owner@nextag[1].txt (ID = 5014)
5:05 PM: [email protected][1].txt (ID = 3106)
5:05 PM: Found Spy Cookie: questionmarket cookie
5:05 PM: owner@questionmarket[1].txt (ID = 3217)
5:05 PM: Found Spy Cookie: realmedia cookie
5:05 PM: owner@realmedia[2].txt (ID = 3235)
5:05 PM: Found Spy Cookie: tvguide cookie
5:05 PM: [email protected][1].txt (ID = 3600)
5:05 PM: [email protected][1].txt (ID = 3600)
5:05 PM: [email protected][1].txt (ID = 2650)
5:05 PM: Found Spy Cookie: dealtime cookie
5:05 PM: [email protected][2].txt (ID = 2506)
5:05 PM: Found Spy Cookie: reliablestats cookie
5:05 PM: [email protected][2].txt (ID = 3254)
5:05 PM: Found Spy Cookie: webtrendslive cookie
5:05 PM: [email protected][2].txt (ID = 3667)
5:05 PM: owner@tvguide[2].txt (ID = 3599)
5:05 PM: Found Spy Cookie: burstbeacon cookie
5:05 PM: [email protected][2].txt (ID = 2335)
5:05 PM: [email protected][1].txt (ID = 2337)
5:05 PM: Found Spy Cookie: adserver cookie
5:05 PM: [email protected][1].txt (ID = 2142)
5:05 PM: Found Spy Cookie: zedo cookie
5:05 PM: owner@zedo[1].txt (ID = 3762)
5:05 PM: Cookie Sweep Complete, Elapsed Time: 00:00:00
5:05 PM: Starting File Sweep
5:24 PM: Found System Monitor: spookeys keylogger
5:24 PM: iprofit ebook package.exe.manifest (ID = 76302)
5:35 PM: Warning: Invalid Stream
5:35 PM: Warning: Invalid Stream
5:35 PM: Warning: Invalid Stream
5:35 PM: Warning: Invalid Stream
5:39 PM: Warning: Invalid file - not a PKZip file
5:39 PM: Warning: Invalid file - not a PKZip file
5:39 PM: Warning: Invalid file - not a PKZip file
5:39 PM: Warning: Invalid file - not a PKZip file
5:39 PM: Warning: Invalid file - not a PKZip file
5:39 PM: Warning: Invalid file - not a PKZip file
5:39 PM: Warning: Invalid file - not a PKZip file
5:39 PM: Warning: Invalid file - not a PKZip file
5:39 PM: Warning: Invalid file - not a PKZip file
5:39 PM: Warning: Invalid file - not a PKZip file
5:39 PM: Warning: Invalid file - not a PKZip file
5:39 PM: Warning: Invalid file - not a PKZip file
5:39 PM: Warning: Invalid file - not a PKZip file
5:39 PM: Warning: Invalid file - not a PKZip file
5:39 PM: Warning: Invalid file - not a PKZip file
5:39 PM: Warning: Invalid file - not a PKZip file
5:42 PM: Warning: Unhandled Archive Type
5:42 PM: Warning: Cannot create file "C:\WINDOWS\temp\111SST2D3.zip\". The filename, directory name, or volume label syntax is incorrect
5:44 PM: File Sweep Complete, Elapsed Time: 00:39:00
5:44 PM: Full Sweep has completed. Elapsed time 00:41:29
5:44 PM: Traces Found: 49
5:50 PM: Removal process initiated
5:51 PM: Quarantining All Traces: spookeys keylogger
5:51 PM: Quarantining All Traces: virtumonde
5:51 PM: virtumonde is in use. It will be removed on reboot.
5:51 PM: C:\WINDOWS\system32\awtqo.dll is in use. It will be removed on reboot.
5:51 PM: Quarantining All Traces: 2o7.net cookie
5:51 PM: Quarantining All Traces: adserver cookie
5:51 PM: Quarantining All Traces: adultfriendfinder cookie
5:51 PM: Quarantining All Traces: advertising cookie
5:51 PM: Quarantining All Traces: apmebf cookie
5:51 PM: Quarantining All Traces: burstbeacon cookie
5:51 PM: Quarantining All Traces: burstnet cookie
5:51 PM: Quarantining All Traces: commission junction cookie
5:51 PM: Quarantining All Traces: dealtime cookie
5:51 PM: Quarantining All Traces: falkag cookie
5:51 PM: Quarantining All Traces: fastclick cookie
5:51 PM: Quarantining All Traces: nextag cookie
5:51 PM: Quarantining All Traces: overture cookie
5:51 PM: Quarantining All Traces: pointroll cookie
5:51 PM: Quarantining All Traces: questionmarket cookie
5:51 PM: Quarantining All Traces: realmedia cookie
5:51 PM: Quarantining All Traces: reliablestats cookie
5:51 PM: Quarantining All Traces: ru4 cookie
5:51 PM: Quarantining All Traces: tvguide cookie
5:51 PM: Quarantining All Traces: webtrendslive cookie
5:51 PM: Quarantining All Traces: zedo cookie
5:51 PM: Warning: Launched explorer.exe
5:51 PM: Warning: Quarantine process could not restart Explorer.
5:52 PM: Preparing to restart your computer. Please wait...
5:52 PM: Removal process completed. Elapsed time 00:01:45
********
4:51 PM: | Start of Session, Saturday, December 03, 2005 |
4:51 PM: Spy Sweeper started
4:51 PM: Your spyware definitions have been updated.
5:02 PM: | End of Session, Saturday, December 03, 2005 |


Logfile of HijackThis v1.99.1
Scan saved at 12:46:15 AM, on 12/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\SEC\Natural Color\NaturalColorLoad.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\My Download Files\HIJACKTHIS\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS12
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bmyers.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bmyers.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [PSDrvCheck] "c:\program files\pinnacle\edition 5\program\PSDrvCheck.exe" -CheckReg
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [Lexmark X6100 Series] "C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Noahs Net] C:\Children's Educational Network\Noahs Net\ProcessMonitor.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Epson printer Registration.lnk = E:\Titles\Ereg\English\EPSONREG.EXE
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: NaturalColorLoad.lnk = ?
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: SnagIt 7.lnk = C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ComcastHSI - {09A08799-1ECE-4D40-84AD-C57B55FB316E} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {B7B1C276-CB2F-459A-91AF-6E0CE9ADF2DF} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {DFB5E39E-F713-477E-B4E0-2AE4C5B52869} - http://www.comcastsupport.com (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay10...es/MsnPUpld.cab
O16 - DPF: {768D513A-C75B-4FAA-8452-E906CDAB6545} (FVLiteLoad Class) - http://flipviewer.co...te22/fvlite.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX27.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://download.chil...tall/isetup.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart...ploadClient.cab
O16 - DPF: {DADE1C2F-5A48-445C-82B5-3A5F102E84DF} (LifePicsUploader.UserControl1) - http://meijer.lifepi...icsUploader.CAB
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[John_L]

Hello again

Looking good but we still have a couple things to do.

Fire up hijack this, press scan only and place checks next to these.

O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

Close all browsers and click fix on hijack this, after this reboot and show me a new log please.

Edited by John_L, 04 December 2005 - 02:11 PM.

[GAM]

Hello John:

I followed the steps you outlined above, and have included the new HiJackThis log. Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 12:17:53 AM, on 12/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\SEC\Natural Color\NaturalColorLoad.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\My Download Files\HIJACKTHIS\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS12
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bmyers.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bmyers.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [PSDrvCheck] "c:\program files\pinnacle\edition 5\program\PSDrvCheck.exe" -CheckReg
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [Lexmark X6100 Series] "C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Noahs Net] C:\Children's Educational Network\Noahs Net\ProcessMonitor.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Epson printer Registration.lnk = E:\Titles\Ereg\English\EPSONREG.EXE
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: NaturalColorLoad.lnk = ?
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: SnagIt 7.lnk = C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ComcastHSI - {09A08799-1ECE-4D40-84AD-C57B55FB316E} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {B7B1C276-CB2F-459A-91AF-6E0CE9ADF2DF} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {DFB5E39E-F713-477E-B4E0-2AE4C5B52869} - http://www.comcastsupport.com (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay10...es/MsnPUpld.cab
O16 - DPF: {768D513A-C75B-4FAA-8452-E906CDAB6545} (FVLiteLoad Class) - http://flipviewer.co...te22/fvlite.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX27.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://download.chil...tall/isetup.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart...ploadClient.cab
O16 - DPF: {DADE1C2F-5A48-445C-82B5-3A5F102E84DF} (LifePicsUploader.UserControl1) - http://meijer.lifepi...icsUploader.CAB
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[John_L]

Hello Gam

I have one question to ask, do you have a active anti virus on your computer? And before you say i have norton ghost, no that is not a anti virus.

[GAM]

Hello John:

We had Norton Internet Security 2005 on this particular PC, but it apparently did little or nothing to stop the trojan that infected it. We removed it, and have not yet re-installed. I am considering replacing it with a more effective product. Any suggestions?

[John_L]

Yes as a matter of fact, i will just post my finishing speech as your log is clean, congrats!!!!

There you will find links to good stuff including a free anti virus, you can use on your machine.

Since your issues have been addressed and you are ready to travel the net again, I will just give you a few ideas on how to stay safe out there. Best of all these programs are all readily available on the net for free

To reduce the potential for spyware infection in the future, I strongly recommend installing SpywareBlaster and SpyWareGuard.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs. SpywareBlaster will prevent spyware from being installed and consumes no system resources. SpywareGuard offers realtime protection from spyware installation attempts.

More info and download is available at:

Spyware Blaster Spyware Guard

Might I suggest the following Free Spyware programs for added security, you can download them at the following links. These programs work great for detection:

Ad-aware SE--Adaware Tutorial

Spybot S&D--Spybot Tutorial

Antiviruses play an important role in keeping your computer safe and worry free while using the net. *NOTE* Only one antivirus must be allowed to run on your computer, as having two or more running can and will cause conflicts.

AVG Avast

Firewalls are also a must in any good prevention :

Zone Alarm Sygate Kerio

There are different browsers available on the net, other than Internet Explorer, we believe!! these are better for security purposes :

Firefox Opera

You must stay on top of your updates at all times, for the above mentioned applications.

It is vitally important to stay on top of your critical updates provided by microsoft.

This can be accessed by going to Windows Updates and following the prompts.

To add to the performance of your computer, i suggest a weekly maintenance program. Run this tool. Ccleaner

Lastly a second opinion on the Antivirus that you have chosen. I suggest running these online virus scans periodically, just to make sure that the av is doing a proper job, of keeping you safe :

Rav Online Scan Housecall Online Scan Panda Activescan

Housecall Java Online Scan<---For those who use Firefox

And finally a little How did I get infected in the first place ? (by Mr. Tony Klein)

Good luck and safe surfing

[John_L]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.