[Middie042]

per the qfecheck utility, i need to reinstall a kb902400. could find no reference in support.microsoft or other places. did uninstall from add/remove, will not reinstall from update. removed 2 found entries in registry. still no luck. removed hidden folder in \windows\$hi_mfg$ entirely. still no luck. the update install log still shows this as installed successfully. what am i missing?? thanks much..................

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Hi middei042!

Go to the C:\WINDOWS\$NtUninstallKB902400$ folder and double-click the spuninst.exe file located in the spuninst folder. Once that is done, or if that folder didn't exist, then go HERE and download the KB902400 updated and reinstall it.

Fenor

[Fenor]

Hi middei042!

Go to the C:\WINDOWS\$NtUninstallKB902400$ folder and double-click the spuninst.exe file located in the spuninst folder. Once that is done, or if that folder didn't exist, then go HERE and download the KB902400 updated and reinstall it.

Fenor

[Middie042]

Thank you Fenor for fast reply!
I am in midst of a chkdsk scan on that laptop, and will follow your expert advice as soon as it is done. I believe I had tried the uninstall process in the folder without luck, but will try that again, then follow your link if necessary. Will post back if further problems, thank you