[Angeladee]

When I tried to boot my computer, it refused to boot. At first I thought it might be a few drops of water that dripped on my cord that connects to my video card, but after letting it dry it launched the compaq setup menu where I set the original defaults. I chose the computer default option wich took me to my login screen. When i tried to login, my desktop loaded VERY slow.....then my internet explorer launched about 20 windows at once to my homepage, then immediately went into standby. From there I was unable to do anything.
Im able to launch into safe mode and am still trying to figure out a solution...can you help me please???

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Hello Angeladee,

You probably have some start entries somewhere causing all these IE windows to lauch at startup. I'm assuming this doesn't happen in Safe mode.

The first thing you need to do is go HERE and download Hijackthis. Save the file to the desktop of the Admin account you can log onto in Safe Mode. Or if you're on another computer, save it some kind of media that can be used on the computer that has the problem.

Once you have the file, start up the bad computer in Safe mode. Install Hijackthis, run it, and save a Startup log. Also do a Scan, and save a log. These will be text documents.

Once you have both logs, attach them to your next post. Please use the attachment option (below the reply screen) instead of pasting the logs into your reply.

We need to check what is running at startup to see what is causing IE to launch all these windows. If it turns out you have spyware, you will be referred to the Malware forum.

[makai]

Hello Angeladee,

You probably have some start entries somewhere causing all these IE windows to lauch at startup. I'm assuming this doesn't happen in Safe mode.

The first thing you need to do is go HERE and download Hijackthis. Save the file to the desktop of the Admin account you can log onto in Safe Mode. Or if you're on another computer, save it some kind of media that can be used on the computer that has the problem.

Once you have the file, start up the bad computer in Safe mode. Install Hijackthis, run it, and save a Startup log. Also do a Scan, and save a log. These will be text documents.

Once you have both logs, attach them to your next post. Please use the attachment option (below the reply screen) instead of pasting the logs into your reply.

We need to check what is running at startup to see what is causing IE to launch all these windows. If it turns out you have spyware, you will be referred to the Malware forum.