[Gotsy]

Hello,
I am posting a question for my niece who is unable to ask as her computer is in big trouble.
She keeps getting an error from dr watson postmortem debugger, then the computer freezes up.
I have searched and searched for information about this particular error and have come up empty.
I read that it may have something to do with a merge of software companies and may have something to do with Adaware from Lavasoft which she uses. But there isn't any info on getting rid of this. Is this a virus or a trojan? She cannot even do a search for the files or folders on this program, as the freeze takes over.
Any information or help you can give would be greatly appreciated.

Thank you

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hello, sorry for the delayed response, we have been seeing a lot of Dr. Watson lately. if you can, please download Hijack this from http://merijn.org/files/HijackThis.exe
onto a floppy disk or cd, then take it to her and do the following
double click HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log, Ctrl-A to Select All, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.

You can then put that log on floppy disk or cd and post it here I will be more then glad to get her system fixed.

As there has been no response from the original poster, this topic is now closed. If you have any other problems, please post a new topic.

Edited by bananafanafo, 24 April 2005 - 01:50 AM.

[Dragon]

hello, sorry for the delayed response, we have been seeing a lot of Dr. Watson lately. if you can, please download Hijack this from http://merijn.org/files/HijackThis.exe
onto a floppy disk or cd, then take it to her and do the following
double click HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log, Ctrl-A to Select All, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.

You can then put that log on floppy disk or cd and post it here I will be more then glad to get her system fixed.

As there has been no response from the original poster, this topic is now closed. If you have any other problems, please post a new topic.

Edited by bananafanafo, 24 April 2005 - 01:50 AM.