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Computer Protection Problems... HELP!


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#1
joannestevenson

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Hey Guys,

Ive recently had someone log into my paypal account and try to make transactions for thousands of pounds, luckily I noticed this and it is being investigated.

Im not sure whether this is due spyware and someone watching what my passwords are, or whether its just pot luck and they've got my password another way. I dont think its spyware as if they had a log of all of my passwords surely they would go for my bank account and not paypal, I have had no other activity that I know of in any of my other accounts etc. I plan to format my computer as I cant risk someone knowing all of my passwords!

I basically want some advice on what is the best way to ensure that my computer is fully protected at all times as there are so many out there and im totally lost!! Ive tried Norton Firewall for over a year but it slowed my computer right down. Im currently using Zone Alarm but doesnt seem to be protecting me from spyware as when running checks Ive found lots of spyware. I dont mind paying for the programs as long as im sure they are effective.

Im fed up of Viruses, Spyware and Trojans and I think I need some help protecting my computer as I now use it for work and cant risk this happening all of the time.

I have heard that a router can act as a firewall? Is this an effective method of protecting my computer?

Any help would be much appreciated, before I go insane!!

Joanne "Stressed" Stevenson!!!!!!

Edited by joannestevenson, 11 December 2005 - 08:53 AM.

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#2
Retired Tech

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Get the ones you do not already have

http://www.filehippo...nload_ad-aware/

http://www.filehippo...ft_antispyware/

http://www.filehippo...search_destroy/

http://www.filehippo...spywareblaster/

Tick yes to accept the terms and then launch housecall, it is worth bookmarking this page so you can run it whenever, it will run in the background

http://us.trendmicro...call/v6.5/?us=2

The important thing is to change the passwords then try to establish how the passwords are being leaked. If you format, there is nothing to say the same method will not be used to regain access to the passwords

Change them frequently, there is a link in my signature which will advise you whether the passwords are likely to be effective
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#3
joannestevenson

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Thanks Keith,

I do already have 5 spyware programs installed, AdwareSE, Spybot and Spysweeper are 3 of them.

I also have AVG virus checker.

Ill try the trend house call.

Joanne
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