A few days ago I installed AOL Messenger and had problems with some weather balloon staying in the task bar (do not remember the name of it - I have a 71-year-old brain!). Finally got rid of that, but then the computer was slower. I then installed Windows One Care Live to check for viruses, but it found none. Had problems then with computer freezing, so I uninstalled that, then had to re-install all my anti-spyware, etc. Computer seems slower.
I tried to restore to an earlier date in December, but it would not restore. Then tried all the restore dates I had in December, but none would restore.
A couple of months ago had to reinstall Windows because of an Elvis Presley screen saver I had installed. Hope I do not have to do that again.
My firewall is the Windows one, and the anti-spyware I have are: Ad-Aware, the Windows Security Trojan scanner, Microsoft Anti-spyware, Malicious Software Removal, Spyware Doctor, Spyware Blaster, Also have Ccleaner, cwshredder, hijackguard,, stng259 (a stand-alone anti-virus scanner by McAffee). My anti-virus is the free AVG. I keep them all updated and use them at least every other day (sometimes every day). I do have the full version of McAffee available to me, through AOL. Tried it a couple of times, but that would act up, so I un-installed that.
I do a dskchk about once a week and a defrag, as I roam around the Web so much and download and install a lot.
Anyone know what may be wrong that I cannot restore any restore points?
Thanks so much. Merry Christmas!
Anna Ruth
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Dell Inc. Dimension 4700
System Service Tag: D8NCH71 (support for this PC)
Chassis Serial Number: D8NCH71
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
3.20 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Dell Inc. 0M3918
Serial Number: ..CN7082153B0188.
Bus Clock: 800 megahertz
BIOS: Dell Inc. A06 01/10/2005
Drives Memory Modules c,d
79.98 Gigabytes Usable Hard Drive Capacity
70.31 Gigabytes Hard Drive Free Space
SONY CDRW/DVD CRX330E [CD-ROM drive]
3.5" format removeable media [Floppy drive]
Maxtor 6Y080M0 [Hard drive] (80.00 GB) -- drive 0 504 Megabytes Installed Memory
Slot 'CHANNEL A DIMM 0' has 256 MB
Slot 'CHANNEL B DIMM 0' has 256 MB
Slot 'CHANNEL A DIMM 1' is Empty
Slot 'CHANNEL B DIMM 1' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 79.98 GB 70.31 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Anna Ruth Baldwin 12/20/2005 5:36:30 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Marks a disabled account; Marks a locked account Amyuni PDF Converter 2.07 on LPT1:
Dell Photo AIO Printer 922 on USB001
Microsoft Shared Fax Driver on SHRFAX:
Controllers Display
Standard floppy disk controller
Intel® 82801FB Ultra ATA Storage Controllers - 2651
Intel® 82801FB/FBM Ultra ATA Storage Controllers - 266F
Primary IDE Channel [Controller] (2x) Intel® 82915G/GV/910GL Express Chipset Family [Display adapter] (2x)
DELL E153FP [Monitor] (14.9"vis, s/n Y441353J03TY, March 2005) (3x)
Bus Adapters Multimedia
Intel® 82801FB/FBM USB Universal Host Controller - 2658
Intel® 82801FB/FBM USB Universal Host Controller - 2659
Intel® 82801FB/FBM USB Universal Host Controller - 265A
Intel® 82801FB/FBM USB Universal Host Controller - 265B
Intel® 82801FB/FBM USB2 Enhanced Host Controller - 265C SoundMAX Integrated Digital Audio
Unimodem Half-Duplex Audio Device
Communications Other Devices
Intel® 537EP V9x DF PCI Modem
Intel® PRO/100 VE Network Connection
Dhcp Server: none responded
Physical Address:
WAN (PPP/SLIP) Interface
IP Address:
Gateway:
Physical Address:
P. S. More information
Software Licenses [Back to Top]
Belarc - Advisor dcbdfb3e
Dell - Dell Media Experience
Microsoft - Interactive Training
Microsoft - Internet Explorer
Microsoft - MS Office 97 Professional
Microsoft - WebFldrs XP
Microsoft - Windows XP Home Edition
Sonic Solutions - Sonic DLA
Sonic Solutions - Sonic RecordNow!
Software Versions (mouse over * for details, click * for location) [Back to Top]
ABBYY (BIT Software) - FineReader Version 5.0.0.520 (private) *
Adobe Acrobat Version 7.0.5.2005092300 *
Adobe Photoshop Album Starter Edition Version 3.0.0.49815 *
Adobe Reader Version 7.0.5.2005092300 *
Adobe Systems AdobeDownloadManager Version 2.0 *
AdpBrowser Application Version 1, 0, 0, 49 *
AIO exe Version 1.0.21.0 *
America Online - AOL Connectivity Service Version 3.0.0.1 *
America Online Inc. - AOL Computer Check-Up Version 1, 1, 1, 91 *
America Online Inc. - AOL On Desktop Version 1, 0, 0, 73 *
America Online Inc. - System Information Application Version 1, 0, 0, 0 *
America Online Version 9.02.000 *
America Online, Inc - AOL TopSpeed Monitor Version 2, 0, 0, 0 *
Apple Computer, Inc. - QuickTime QuickTime 6.5 *
Banner Blue Software Incorporated - Microsoft Organization Chart Version 2,0,0,1016 *
Belarc, Inc. - Advisor Version 7.0o *
Button Manager Executable Version 1.0.21.0 *
BVRP Software - NetWaiting Version 1.0 *
Carolina Road Software L.L.C. - Jarte Version 2.5 *
CCleaner Version 1.26.0218 *
Choose Simple Start Desktop or Online Edition Version 01,01,0, 0000 *
Corel Clipbook Version 11.2.0.238 *
Corel Common Framework Version 1.0.0.458 *
Corel Corporation - PerfectScript 12 Version 12.0.0.238 *
Corel Corporation - WordPerfect ® Office 12 Version 12.0.0.238 *
Corel Corporation - WordPerfect XML Project Designer Version 12.0.0.238 *
Corel Corporation - WordPerfect® 12 Version 12.0.0.238 *
Corel Corporation Registration Version 10.590 *
CorelDRAW® Version 11.2.0.238 *
cpuid.com - PC Wizard Settings Version 1.03 *
Cyberlink PowerCinema 3.0 Version 3.00.0000 *
Cyberlink PowerDVD 5.0 Version 5.00.0000 *
Dell Communication System Version 1.101.100.0 *
Dell Inc. - Driver Reset Version 1.0 *
Dell Multimedia Experience Version 1.0.1853.25661 *
ERUNT *
ERUNT AutoBackup *
EVEREST Home Edition *
EXPRESS Version 1.0.001 *
FastStone Image Viewer *
Games *
Google Inc. - Picasa Version 2.0.0 *
GRISOFT, s.r.o. - AVG 7.0 Anti-Virus System Version 7.1.0.349 *
GRISOFT, s.r.o. - AVG Anti-Virus System Version 7.1.0.371 *
Gteko Ltd. - Dell Support Version 1, 1, 0, 74 *
hwdunst Version 1.63.51.6 *
Inkjet Printer Version 1.18.85.0 *
Inno Setup Version 51.15.0.0 *
Intel Modem Event Monitor Application Version 0, 1, 0, 10 *
Intel® Network Configuration Services Version 1.6.3.0 *
Intel® Network Configuration Services Version 6.6.10.7 * IrfanView Version 3.97 *
Jasc Paint Shop Photo Album 5 Version 5.1.0 (20040910.00) *
Jasc Paint Shop Photo Album Version 4.0.4 (20031107.11) *
Jasc Software, Inc. - Paint Shop Pro 8 Version 8.10.3 *
Lavasoft Ad-Aware SE SE 106 *
Microsoft ® .NET Framework Version 1.1.4322.2032 *
Microsoft ® Windows Script Host Version 5.6.0.8820 *
Microsoft AntiSpyware (Beta 1) Version 1.00.0701 *
Microsoft Corporation - Clip Gallery 3.0 for Windows Version 3.0 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - MSN Messenger Version 7.5.0322 *
Microsoft Corporation - Plus! Photo Story 2 LE Version 1.1.0.3463 *
Microsoft Corporation - User Profile Hive Cleanup Service Version 1.6.30.0 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Excel Version 8.0e *
Microsoft Interactive Training Version 3, 5, 0, 117 *
Microsoft Office Binder Version 8.0.3501 *
Microsoft Office Version 8.0 *
Microsoft Outlook Version 8.04 *
Microsoft Photo Editor Version 3.0 *
Microsoft PowerPoint for Windows Version 8.0 *
Microsoft® Windows Media Player Version 10.00.00.3802 *
Microsoft® .NET Framework Version 2.0.50727.42 *
Microsoft® Access Version 8.0.5903 *
Microsoft® Fax Server Version 5.2.1776.0 *
Microsoft® Find Fast Version 8.0 *
Microsoft® Word for Windows® 97 Version 8.0b *
MindVision - Installer VISE 2.8.3 Version 2.8.3 *
Modem Diagnostic Tool *
NTREGOPT *
PC Tools Research Pty Ltd - Registry Mechanic Version 5.00.0144 *
PC Wizard Version 2005, 1, 6, 4 *
PCTools - Spyware Doctor Version 3.1 *
Preclick Photo Organizer Version 2, 6, 0, 23 *
Product_Tour Version 01,00,0, 0000 *
Pure Networks, Inc. - Port Magic Version 1.2.1393.0 *
QBReminderFlash *
RealNetworks, Inc. - RealPlayer (32-bit) Version 6.0.9.584 *
RecordNow Version 7.0.0 *
Serif PhotoPlus Version 6, 0, 0, 3 *
Sonic Solutions - Drive Letter Access Component Version 1.0.0.1 *
Sonic Update Manager Version 1.0.0.1 *
SpywareBlaster AutoUpdate Version 3.04 *
SpywareBlaster Version 3.04 *
Sun Microsystems, Inc. - Java 2 Platform Standard Edition 5.0 Update 5 Version 5.0.50.5 *
Wizards to adjust .NET Framework security, assign trust to assemblies, and fix broken .NET applications. Version 1.0.5000.0 *
Yahoo! Inc. - YShortcut Application Version 3, 5, 0, 0 *
Yahoo! Messenger Version 7,0,0,437 *
--------------------------------------------------------------------------------
Networking Dns Server: 205.188.146.145
HID-compliant device
USB Human Interface Device
Dell Photo AIO Printer 922
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Composite Device
USB Printing Support
USB Root Hub (5x)
Virus Protection [Back to Top]
AVG Anti-Virus 7.1.371 Version 7.1.371
Realtime File Scanning On
EDITED to remove ip address, physical address, and Product Keys
Edited by Kat, 23 December 2005 - 04:07 PM.