[mcgodx]

Today I was wanting to remove a bunch of stuff I didn't need from my computer, in hopes of speeding it up (it's been VERY slow lately) and I ran into a snag.

I was wanting to uninstall my demo version of Norton Internet Security (I think that it is causing some problems on my computer, ever since I installed it, it was running very slowly) and I got an error message:

"The installer requires that Windows Installer be on your computer. Without it, you cannot install this Symantec product.

"Do you want to update the Microsoft Windows Installer now?"

I do, and I get another error:

"Setup was unable to update the MSI system component. If this problem continues, please contact Microsoft at www.microsoft.com"

What is going on here? I've never had this problem, and I tried looking on Microsoft's website, but to no avail.

Thank you, and I'm not sure if I need to include a log, so I left it out.

[Advertisements]

Try removing Norton with Symnrt, link in section 2 below 3

http://service1.syma...=&osv=&osv_lvl=

Try installing Windows installer after this

http://www.microsoft...&DisplayLang=en

[Retired Tech]

Try removing Norton with Symnrt, link in section 2 below 3

http://service1.syma...=&osv=&osv_lvl=

Try installing Windows installer after this

http://www.microsoft...&DisplayLang=en

[mohsin]

nortorn alwayz come with uninstaller pack also chek might u have on hard or cd ...

or sometimes when you install it then it ask remove repair option