[bauer24]

Hi

I am experiencing some problems with Windows XP Professional with Service Pack 2. I just bought the PC recently and I am receiving errors already!!!!

The graphics card is an ATI 9600.
Here are the details of what occurred:
NOTE: This problem occurred multiple times on all the user accounts

When I was surfing the internet, the computer just switches off!!!! I then start it up, log on to my account and a window appears detailing the error (see the following screens below)
http://img444.images...pboard011pq.jpg
http://img444.images...e=error22wl.jpg

The Microsoft Crash Analysis said:
"Error caused by a device driver"

"A device driver installed on your computer caused the problem; however, we cannot determine the precise cause"

This problem continued to occur even when playing games (america's army) and twice on MS Word. Once it happened when i was surfing the net but this time the "blue screen of death" appeared, it said that there was a problem with ati2dvag.dll.

The Error report has also been updated here : https://oca.microsof...nse.aspx?sid=10

I have contacted ATI, they told me to install the latest drivers, i have done that and no luck (even with the omega drivers)

Does anyone know how to sovle the problem?

Thank You :-)

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Hi,

Please run memtest 86 for at least 2 hours and report back any errors that it finds, if it reports lots of errors then the ram is the problem and you need to run memtest on each individual stick of ram to determine witch is bad.

If memtest reports no errors post back but include your full system specs.

Rick

[Doby]

Hi,

Please run memtest 86 for at least 2 hours and report back any errors that it finds, if it reports lots of errors then the ram is the problem and you need to run memtest on each individual stick of ram to determine witch is bad.

If memtest reports no errors post back but include your full system specs.

Rick

[bauer24]

is there an alternative way, i don't have a floppy disk drive

[warriorscot]

Not to run memtest i dont think, borrow a floppy drive or buy one they are only a few quid and every pc should have one.

Also doesnt look like it has anything to do with your graphics card either.

[Doby]

You could use the http://www.ultimatebootcd.com/ it has memtest on it

[Doby]

Oh yea and I agree with warriorscot I still like the lowly floppy for any system

[bauer24]

Well i found Windows Memory Diagnostic (http://oca.microsoft.../en/windiag.asp) and did the test using a CD. It found errors on Stride6 whatever that means

[warriorscot]

That ultimate boot disk looks handy i had seen similar things as it but not that one it seems pretty complete, looks like it will be joining the rest of the tools in "THE BOX". Ive neer used windows diagnostic tools i would use memtest.

[Doby]

I don't know anything about the windows testor or what that error means could you run memtest and report what it finds, leave it run for 2 hours.