I am experiencing some problems with Windows XP Professional with Service Pack 2. I just bought the PC recently and I am receiving errors already!!!!
The graphics card is an ATI 9600.
Here are the details of what occurred:
NOTE: This problem occurred multiple times on all the user accounts
When I was surfing the internet, the computer just switches off!!!! I then start it up, log on to my account and a window appears detailing the error (see the following screens below)
The Microsoft Crash Analysis said:
"Error caused by a device driver"
"A device driver installed on your computer caused the problem; however, we cannot determine the precise cause"
This problem continued to occur even when playing games (america's army) and twice on MS Word. Once it happened when i was surfing the net but this time the "blue screen of death" appeared, it said that there was a problem with ati2dvag.dll.
The Error report has also been updated here : https://oca.microsof...nse.aspx?sid=10
I have contacted ATI, they told me to install the latest drivers, i have done that and no luck (even with the omega drivers)
Does anyone know how to sovle the problem?
Thank You :-)