please advise
problem with outlook express...need help
Started by
darr
, Dec 25 2005 05:07 PM
#1
Posted 25 December 2005 - 05:07 PM
please advise
#2
Posted 25 December 2005 - 05:22 PM
What happens if you double click on the message
Also go to the top where it has File, Edit view, tools etc
Click on view then current view what is chosen in there.
Also go to the top where it has File, Edit view, tools etc
Click on view then current view what is chosen in there.
Edited by peterm, 25 December 2005 - 05:24 PM.
#3
Posted 25 December 2005 - 07:08 PM
when I double click, I am still not able to read the message, it is blank, nothing there...
when I go to view, > current view > show all messages is checked
when I go to view, > current view > show all messages is checked
#4
Posted 25 December 2005 - 07:48 PM
I Have Ver 6 so you will have to check for me (or upgrade to ver 6)
View>Current View>customize current view
In box 1 down the bottom of the list is for all messages checked.
In box 2 should have a blue show click on this is show messages checked?
View>Current View>customize current view
In box 1 down the bottom of the list is for all messages checked.
In box 2 should have a blue show click on this is show messages checked?
#5
Posted 25 December 2005 - 08:07 PM
yes to all
#6
Posted 25 December 2005 - 08:21 PM
Ok
Have you downloaded any programs or updates or added any devices b4 this started to happen.
What changed between it working and not working.
Have you downloaded any programs or updates or added any devices b4 this started to happen.
What changed between it working and not working.
#7
Posted 25 December 2005 - 08:23 PM
View>current view>define view is show all messages ticked?
Also Tools>options>Read tab what is checked in here
Also Tools>options>Read tab what is checked in here
Edited by peterm, 25 December 2005 - 08:26 PM.
#8
Posted 25 December 2005 - 08:42 PM
View>current view>define view is show all messages ticked?...YES
Also Tools>options>Read tab what is checked in here....
everything is checked except
"automatically expand grouped messages"
nothing has been added
Also Tools>options>Read tab what is checked in here....
everything is checked except
"automatically expand grouped messages"
nothing has been added
#9
Posted 25 December 2005 - 09:40 PM
How full is your inbox
Can you move or delete some emails
Can you move or delete some emails
#10
Posted 26 December 2005 - 07:20 AM
inbox is not very full, not alot in there...while holding the mouse over the body of message, I get an arrow with the hour glass next to it, does that mean anything??
#11
Posted 26 December 2005 - 07:34 PM
Ok go Tools >options>Maintanence tab>Store folder
This will show where the folder is kept. (you might want to write it down)
Close Outlook express
Right click on my computer > explore Navagate to this folder when you open it
Find the Inbox.dbx and copy it to somewhere else (up 1 folder will do)
Then go back to the original inbox right click & rename to inbox.old
Restart outlook express this will create a new inbox Either have someone send you an email or send one to yourself. Can you read them now?
This will show where the folder is kept. (you might want to write it down)
Close Outlook express
Right click on my computer > explore Navagate to this folder when you open it
Find the Inbox.dbx and copy it to somewhere else (up 1 folder will do)
Then go back to the original inbox right click & rename to inbox.old
Restart outlook express this will create a new inbox Either have someone send you an email or send one to yourself. Can you read them now?
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