My computer's start menus aren't working right. if I try to go to my computer, it freezes, and when I ctrl+alt+del it I always see Dr. Watson. I try to go into control panel and that doesn't work. i try to run a computer search and that freezes. I have read the posts here and I have downloaded the HijackThis utility, but I can't get to it to open and run it because my computer is so screwed. What can I do??
This d*** Dr. Watson
Started by
mb1285
, Feb 08 2005 01:48 PM
#1
Posted 08 February 2005 - 01:48 PM
My computer's start menus aren't working right. if I try to go to my computer, it freezes, and when I ctrl+alt+del it I always see Dr. Watson. I try to go into control panel and that doesn't work. i try to run a computer search and that freezes. I have read the posts here and I have downloaded the HijackThis utility, but I can't get to it to open and run it because my computer is so screwed. What can I do??
#2
Posted 08 February 2005 - 01:51 PM
P.S. I have spysubtarct spyware remover, my Norton antivirus 2005 is completely up to date, and windows is completely up to date.
#3
Posted 09 February 2005 - 01:42 PM
Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.
Click the HijackThis Guide in my signature, download it and follow the instructions in the guide. Also see this post.
Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
Click the HijackThis Guide in my signature, download it and follow the instructions in the guide. Also see this post.
Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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