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Office 2003 send/receive error

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Jessica M.

Jessica M.

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Since two days ago, my boss's outlook has been able to send, but not to
receive messages. We use outlook 2003 and the error message says "you don't
have appropriate permissions for this operation", even though his profile is
the admin and, well, only profile on the machine. I've tried solutions I
found on the internet, including giving permissions to the INTERACTIVE user,
updating Microsoft updates for Windows and Office, I scanned for spyware and
viruses with up-to-date software, and a number of other tweakings (plus I had
him go through and double-check the mail settings, like ingoing and outgoing
servers and ports).

I looked on this forums and someone suggested changing the .dat files for a few files to no longer be "read only, but, from what I could find, they weren't read only to begin with.

Still getting the same problem. Any help?

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Retired Tech

Retired Tech

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Can you set up a Yahoo UK account here


Leave location set at United Kingdom, UK post codes are 2 letters and 1 number then 1 number and two letters

Open Outlook, click tools e-mail accounts, add acount, fill in the details, add



click more settings to tick server requires authentication

See if the account runs
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