Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

XP Pro Service Pack?


  • Please log in to reply

#1
ssilk

ssilk

    Member

  • Member
  • PipPip
  • 38 posts
Hi,

I'm helping out a friend with her computer, which seems like it may have a virus. She has Pro, which I'm not used to, so I'm wondering if I need to download any service packs like I did with my Home version.

The Windows version shows up in System as: Professional Version 2002.

Can I proceed with posting a Hijack This log, or do I need to install any sort of Windows Update?

Thanks.
  • 0

Advertisements


#2
Fenor

Fenor

    Trusted Tech

  • Retired Staff
  • 5,236 posts
Hi ssilk!

Yes you should download and install Service Pack 2 before posting a HiJackThis log in the Malware Forum.

Fenor
  • 0

#3
Murray S.

Murray S.

    Trusted Tech

  • Member
  • PipPipPipPipPipPipPip
  • 4,513 posts
  • MVP

Hi ssilk!

Yes you should download and install Service Pack 2 before posting a HiJackThis log in the Malware Forum.

Fenor



Howdy:

NO !!! Do NOT install SP2 before removing malware.. The best you want to go is SP1..

If you post your HJT log in Malware, they will give you the link to SP1 !!!

Murray
  • 0

#4
Fenor

Fenor

    Trusted Tech

  • Retired Staff
  • 5,236 posts
Thanks Murray, minor typo, meant SP1 not 2! lol I'd blame old age but at 28 im not THAT old. :tazz:

Fenor
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP