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Norton AV scanning emails

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My dad's pc was loaded with trojans and I got it all cleaned up but I am still having issues with Norton. It keeps trying to clean emails that are trying to be sent and as long as it is turned off I don't have any issues but as soon as you enable it again, it starts the email scanning again, but I can't find anything on the system as far as spyware /trojans or virus. Anybody else seen this happen? I can run another program that scans email & I don't have it occuring.
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