CanoScan 3000F
10th Jan 2006
Hello Welcome to G2G
I also uninstalled and reinstalled it but it still is giving me the same messages. I bought this over 2 years ago and it has always done this. Only once maybe every 1/10 times will it work...just won't any other time.
Is this the same PC that you had 2 years ago
Have you updated from Win-98
The Scanner is a [USB Device] - Do you have any other USB Devices Installed on PC -
I am giving the following [Process] to enhance [Device Manager]-
Here is tool to Prepare [Device Manager] to [View Non Present Devices]
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Preparation Process for [DEVICE MANAGER] to View [Non Present Devices] This is a 2 Step process that needs to be done only once
Step 1 Set [Folder Options] to [Show Hidden Files & Folders]
Step 2 Set [Device Manager] to [Show Non Present Devices]
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Step 1 Open [Control Panel] and set [Folder Options] to show [Hidden Files & Folders] (1 time process)
(1) Click [Start] Button
(2) Scroll up to [SETTINGS] > Click on [CONTROL PANEL]
(3) Open [Folder Options]
(4) Click on [VIEW] Tab
(5) Scroll down to [Hidden Files & Folders]
(6) Click the [SHOW HIDDEN FILES & FOLDER] Option
(7) Deselect OPTION [Hide Protected OS Files Recommended]
(8) Click [OK]
(9) Close [Control Panel]
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Step 2 Prep [DEVICE MANAGER] to view [Non Present Devices] ( 1 time process)
(1) Right Click [MY COMPUTER] > Click [PROPERTIES] on Drop Down Menu
(2) Click [ADVANCED] Tab (on System Properties)
(3) Click [ENVIRONMENT VARIABLES] Tab -
(4) Under [SYSTEM VARIABLES] Section Click [NEW] Tab
(5) In [NAME] Section Type devmgr_show_nonpresent_devices
(6) In [VALUE] Section Type the number 1
(7) Close out by Clicking [OK] Tabs 3 Times (3 levels/panels to close)
(8) Click on [START] Button > Then click on [RUN]
(9) Type devmgmt.msc and then Click [OK] This will open [DEVICE MANAGER]
(10) Click [VIEW] on Menu > Click [Show Hidden Devices] on Pop Down Menu
(11) View [Hidden Devices] Indicated by Faded Gray Print (Close when completed)
(12) Restart Computer (To ensure a good [Initial] beginning -
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Standard Process to Open [DEVICE MANAGER] with [Show Hidden Devices] Option set -
(1) Right Click [MY COMPUTER]
(2) Browse down [Menu] to [Properties] > Double Click to Open Properties Page
(3) Click on [HARDWARE] Tab
(4) Click on [Device Manager] Tab
(5) Click on [View} on Menu Bar
(6) **Click on [Show Hidden Files]**
(7) Expand Folders as required
(8) You need to double left click or right click each line to reveal additional info
(9) [Non Present Devices] will be denoted by (Light/faded gray print)
** Step 6 will have to be set to [Show Hidden Files] on each opening of [Device Manager] **
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Now Scan/Browse thru [Device Manager] and find Scanner or Imaging Devices- Are there any Yellow Warning Notes/Signs beside Scanner
Report back what [Device Manager shows about Scanner And how many instances of [Grayed Out] Scanner Entriees you have -
Jack123
Edited by Jack123, 16 January 2006 - 08:28 PM.