I am having trouble with my SonicStage 3.1 software, which was given to me by Sony when I bought my MP3 player. I have had absolutely no problem with it until now. I was trying to update my MP3 player with some new tracks I had burned onto my laptop, but the entire program crashed, I tried to stop the transfer, but nothing happened and then I tried to ctrl, alt, del. the program to stop it running. This worked. I restarted by laptop and ran a Virus check with Bullguard 6.0 (trial version) and it came up with one virus, I wasn't able to get rid of it so I had to send the details to Bullguard, who told me it needed to clear my Temporary Internet Files. I did this, then rebooted again. However, when I tried to start up SonicStage again it tells me 'The selected music file cannot be played back because the system information has been changed. Click OK to automatically close SonicStage and open the SonicStage System Information Restore Tool.' and it gives only one "OK" button. I click this and the Info Restore program starts, and says "SonicStage will authenticate your database on the Internet...Click Next to continue". It also says "If you are connecting to the Internet through a LAN, please verify the Internet Explorer proxy settings." I am running through a LAN, and my proxy settings were fine when the program was working because I used the Internet to gather CD info (track listings, album names etc.) However, when I click next it tells me it cannot connect to the Internet, and my only option is to terminate the program. There is nowhere that allows me to change the settings. My internet facility, and all other programs which use the Internet are working perfectly. I am at a loss as to what to do. Any help would be greatly appreciated.
Tom Witcomb SS.bmp 209.9KB 116 downloads cc.bmp 117.97KB 106 downloads aut.bmp 107.38KB 99 downloads