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Runtime error Program:C:\Windows\explorer.exe

Started by Burdie , Jan 13 2006 06:45 AM

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#1
Burdie
Posted 13 January 2006 - 06:45 AM

Burdie

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On startup of my PC I get this error:

Microsoft Visual C++ Runtime Library
Runtime Error!
Program:C:\Windows\explorer.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

When I click OK, all icons disappear for a few secs, and then come back, and so does the error. I can use all apps on my pc without any problem, only this popup is on my screen all the time ( in the background). I use Symantec AV, cleaned up with Spybot and Adaware, did a regclean but can't find anything. this is the Hijackthis log

Logfile of HijackThis v1.99.1
Scan saved at 10:47:07 AM, on 1/13/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\LANDesk\Shared Files\residentagent.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
c:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\LANDesk\LDClient\LocalSch.EXE
C:\WINDOWS\system32\cba\pds.exe
C:\Program Files\LANDesk\LDClient\qipclnt.exe
C:\Program Files\LANDesk\LDClient\tmcsvc.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\PROGRA~1\LANDesk\LDClient\issuser.exe
c:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISUM.EXE
c:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Symantec_Client_Security\Symantec Client Firewall\SymPxSvc.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
c:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISSERV.EXE
C:\WINDOWS\System32\MsgSys.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Installed Apps\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.intranet....arch/search.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.intranet.herc.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.intranet.herc.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Hercules Incorporated
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://www.intranet....ie6/install.ins
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=147.116.198.253:81;https=147.116.198.253:443;ftp=147.116.198.253:81;gopher=147.116.198.253:81;socks=147.116.198.253:81
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 147.116.*;*.herc.com;*.herc.inc;192.168.1.1;192.168.0.1;<local>
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,,C:\LDClient\SOFTMON.EXE
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [vptray] c:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [iamapp] c:\PROGRA~1\SYMANT~1\SYMANT~2\IAMAPP.EXE
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelAPMClient] "C:\Program Files\LANDesk\LDClient\amclient.exe" /apm /s /ro
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [LANDeskInventoryClient] "C:\Program Files\LANDesk\LDClient\LDIScn32.exe" /NTT=CSDAP3:5007 /S=CSDAP3 /I=HTTP://CSDAP3/ldlogon/ldappl3.ldz /NOUI
O4 - HKLM\..\Run: [SDClientMonitor] "C:\Program Files\LANDesk\LDClient\webportal\sdclientmonitor.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\RunOnce: [CISCO] C:\vpnclient\DelayInst.exe delay C:\vpnclient\setup.exe
O4 - Global Startup: CheckBackup.lnk = C:\Program Files\GRBakPro\chk-bck.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: Office Startup.LNK = C:\Program Files\Access 97\Office\OSA.EXE
O4 - Global Startup: SUSCheck.lnk = C:\Installed Apps\SUScheck.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.intranet.herc.com/
O16 - DPF: BSK Online - https://ssl.bsk.com....nent/BSKOnl.cab
O16 - DPF: ING Bank Online - https://ssl.bsk.com....nent/INGOnl.cab
O16 - DPF: Sametime Meeting Room Client ST25PF1 - http://csdnsu1/samet...gRoomClient.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://217.173.193.2...sCamControl.cab
O16 - DPF: {A4E84B61-1174-4309-87F0-E795A64158CC} (JNILoader Control) - http://csdnsu1/samet...STJNILoader.cab
O16 - DPF: {C3CBFE35-9BE8-11D1-B31B-006008948294} (OrgPublisher PluginX) - http://www.timevisio...e4E/OrgPubX.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = NA.Herc.Inc
O17 - HKLM\Software\..\Telephony: DomainName = NA.Herc.Inc
O17 - HKLM\System\CCS\Services\Tcpip\..\{0A3B8313-0D16-4D94-A198-6F7614ADD2E1}: NameServer = 147.116.220.5,147.116.14.2
O20 - Winlogon Notify: NavLogon - c:\WINDOWS\System32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: LANDesk® Management Agent (CBA8) - LANDesk® Development, Ltd - C:\Program Files\LANDesk\Shared Files\residentagent.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DefWatch - Symantec Corporation - c:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel Local Scheduler Service - LANDesk Software Ltd. - C:\Program Files\LANDesk\LDClient\LocalSch.EXE
O23 - Service: Intel PDS - Intel® Corporation - C:\WINDOWS\system32\cba\pds.exe
O23 - Service: Intel QIP Client Service - LANDesk Software Ltd. - C:\Program Files\LANDesk\LDClient\qipclnt.exe
O23 - Service: LANDesk Targeted Multicast (Intel Targeted Multicast) - LANDesk Software Ltd. - C:\Program Files\LANDesk\LDClient\tmcsvc.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: LANDesk Remote Control Service (ISSUSER) - LANDesk Software, Ltd. - C:\PROGRA~1\LANDesk\LDClient\issuser.exe
O23 - Service: Lotus Notes Single Logon - Unknown owner - C:\WINDOWS\System32\\nslsvice.exe
O23 - Service: Symantec Client Firewall Service (NISSERV) - Symantec Corporation - c:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISSERV.EXE
O23 - Service: Symantec Client Firewall Accounts Manager (NISUM) - Symantec Corporation - c:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISUM.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - c:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Client Firewall Proxy Service (SymPxSvc) - Symantec Corporation - c:\Program Files\Symantec_Client_Security\Symantec Client Firewall\SymPxSvc.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe



Please help!

Edited by Burdie, 13 January 2006 - 06:52 AM.

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#2
dsenette
Posted 13 January 2006 - 10:05 AM

dsenette

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i don't see anything funky in your HJT log...but i'm not an expert...

Do you have a valid XP cd?

If so, place it in your CD ROM drive and follow the instructions below

Start > Run > cmd then type

sfc /scannow (note the space)

let this run untill you get a message saying it is complete.

SFC - system file checker, retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.

If you want to see what was replaced, right click My Computer > manage, expand event viewer > system.
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#3
dsenette
Posted 13 January 2006 - 10:09 AM

dsenette

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http://www.microsoft...&displaylang=en also...download and install that
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#4
Patrol
Posted 06 March 2009 - 10:55 PM

Patrol

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Plzzzzzzzzzzzzz Help ,Im Having The Same problem...


Runtime error Program:C:\Windows\explorer.exe


This is the HJT Log.........
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