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Microsoft Update Problem


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#1
fanton

fanton

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I decided to try Microsoft Update, rather than Windows Update. So I went to the website to authenticate and download. The download went alright, but the installation failed.
Here are the details:
It appears that at least one of the optional software downloads did complete succesfully. I found its files in C:\
while using microsoft update, I had left the windows update set to 'download automatically, notify when to install.' I noticed the yellow shield icon in the taskbar just when I was downloading from microsoft update. Could these two updates be disagreeing with each other?
Yellow icon is still in taskbar, waiting to install. Tried again to install through website, and through icon, no go.
I sent a trouble ticket to microsoft. no response in the said timeframe.

My question is, where are these downloaded files stored before installation? Can I delete them, and try the installation again? Or is there another action I should take?

F

ps. thanks geeks, for the awesome XP tweaks!! :tazz:
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#2
dsenette

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that yellow shield is the update notifier...when you click it it shoudl bring up a windows that says something like automatic install...or custom....have you tried both methods?
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#3
fanton

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Hey,
I turned off the Windows Automatic Updates, then went to the microsoft update website, and the downloads installed fine this time (fourth try)
I think there was a conflict between the windows update, and the Microsoft update.
Thanks,
F
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#4
dsenette

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i think (don't quote me on this) that to use the microsoft update..you had to get an update from the windows update page to allow the updater to work....i know that that's how it works with the WSUS (windows server update service)
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