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Norton Virus Auto-Protect Won't Turn On[RESOLVED]


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#31
Guest_thatman_*

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Hi penguinshrink

Follow the arrows
Lets see what the error is click-- >Start -->Control Panel -->Aministrative tools-- >Component Services-- >Event Viewer (Local) -->Application from here you will see all Event Properties click on the errors you will then see what is the problem.

Inside the Event logs you will find every error message that your computer has had, and a list off all the faults from your system are loged in this area.
Just doubleclick on the ones that say "error" (there will also be some that say information and warning) and tell us what it says in the dialogue box that it pulls up.

Kc :tazz:
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#32
penguinshrink

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I'm not sure how far back you want me to go... Please let me know if you need farther back than a week, or if you are looking for any particular type of error. There are also some that say Warning - you don't want those, correct? Thanks again. :tazz:

3/29/05 8:52:37 AM Source: TrueVector Service
TrueVector driver: Driver install or load failure: LoadNTDeviceDriver. Win32 error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

3/29/05 8:51:16 AM Source:TrueVector Service
TrueVector driver: Driver install or load failure: LoadNTDeviceDriver. Win32 error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

3/28/05 4:00:06 PM Source: Application Error
Faulting application , version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 2e302020 2e302e30 6e692030
0020: 6b6e7520 6e776f6e 302e3020 302e302e
0030: 20746120 7366666f 30207465 30303030
0040: 303030

3/27/05 11:48:07 AM Source: ApplicationHang
Hanging application firefox.exe, version 1.0.2.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
0000: 6c707041 74616369 206e6f69 676e6148
0010: 69662020 6f666572 78652e78 2e312065
0020: 2e322e30 6e692030 6e756820 70706167
0030: 302e3020 302e302e 20746120 7366666f
0040: 30207465 30303030 303030

3/24/05 8:16:29 AM Source: Application Error
Faulting application , version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 2e302020 2e302e30 6e692030
0020: 6b6e7520 6e776f6e 302e3020 302e302e
0030: 20746120 7366666f 30207465 30303030
0040: 303030

3/23/05 11:19:55 PM Source: Application Error
Faulting application weather.exe, version 6.4.0.9, faulting module shdocvw.dll, version 6.0.2900.2573, fault address 0x00035920.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 61657720 72656874 6578652e
0020: 342e3620 392e302e 206e6920 6f646873
0030: 2e777663 206c6c64 2e302e36 30303932
0040: 3735322e 74612033 66666f20 20746573
0050: 33303030 30323935 0a0d

3/23/05 11:07:27 PM Source: Application Error
Faulting application , version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 2e302020 2e302e30 6e692030
0020: 6b6e7520 6e776f6e 302e3020 302e302e
0030: 20746120 7366666f 30207465 30303030
0040: 303030

3/23/05 11:03:05 PM Source: ApplicationHang
Hanging application DesktopWeather.exe, version 0.0.0.1, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
0000: 6c707041 74616369 206e6f69 676e6148
0010: 65442020 6f746b73 61655770 72656874
0020: 6578652e 302e3020 312e302e 206e6920
0030: 676e7568 20707061 2e302e30 20302e30
0040: 6f207461 65736666 30302074 30303030
0050: 3030

3/23/05 10:50:33 PM Source: Application Error
Faulting application svchost.exe, version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 63767320 74736f68 6578652e
0020: 302e3020 302e302e 206e6920 6e6b6e75
0030: 206e776f 2e302e30 20302e30 6f207461
0040: 65736666 30302074 30303030 3030

3/23/05 10:50:29 PM Source: Application Error
Faulting application svchost.exe, version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 63767320 74736f68 6578652e
0020: 302e3020 302e302e 206e6920 6e6b6e75
0030: 206e776f 2e302e30 20302e30 6f207461
0040: 65736666 30302074 30303030 3030

3/23/05 10:50:21 PM Source: Application Error
Faulting application svchost.exe, version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 63767320 74736f68 6578652e
0020: 302e3020 302e302e 206e6920 6e6b6e75
0030: 206e776f 2e302e30 20302e30 6f207461
0040: 65736666 30302074 30303030 3030

3/23/05 10:49:51 PM Source: Application Error
Faulting application svchost.exe, version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 63767320 74736f68 6578652e
0020: 302e3020 302e302e 206e6920 6e6b6e75
0030: 206e776f 2e302e30 20302e30 6f207461
0040: 65736666 30302074 30303030 3030

3/23/05 10:49:00 PM Source: Application Error
Faulting application svchost.exe, version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 63767320 74736f68 6578652e
0020: 302e3020 302e302e 206e6920 6e6b6e75
0030: 206e776f 2e302e30 20302e30 6f207461
0040: 65736666 30302074 30303030 3030

3/23/05 10:46:55 PM Source: Application Error
Faulting application , version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 2e302020 2e302e30 6e692030
0020: 6b6e7520 6e776f6e 302e3020 302e302e
0030: 20746120 7366666f 30207465 30303030
0040: 303030

3/23/05 4:51:24 PM Source: Application Error
Faulting application , version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 2e302020 2e302e30 6e692030
0020: 6b6e7520 6e776f6e 302e3020 302e302e
0030: 20746120 7366666f 30207465 30303030
0040: 303030
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#33
Guest_thatman_*

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Hi penguinshrink

From the list you posted;

1. You are still having problems with you firewall, is it ZoneAlarm. What version is it

2. Hanging application firefox.exe, version 1.0.2.0, Unistall firefox delete all folders that have been left on your system, make sure you have removed all files and folders off firefox.

Download the Microsoft Antispyware and run the program.

Download the CCleaner unzip the file to install.
Open CCleaner.
Place a check by everything in the Applications tab.
Place a check by Internet Explorer, Windows explorer, and System in the Windows tab.
Run the ccleaner

Reboot your system

Reinstall firefox,

Post a new HJT.Log

Kc :tazz:
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#34
penguinshrink

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As far as I know, the only firewall I'm running is the one that came with Windows. Everything else performed as listed, HJT log below. Thanks. :tazz:

Logfile of HijackThis v1.99.1
Scan saved at 3:34:09 PM, on 4/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\UTSW VPN\UTSW VPN Client\cvpnd.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\BOINC\boinc_gui.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\BOINC\projects\setiathome.berkeley.edu\setiathome_4.10_windows_intelx86.exe
C:\Program Files\BOINC\projects\setiathome.berkeley.edu\setiathome_4.10_windows_intelx86.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.coasttocoastam.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.coasttocoastam.com/
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - Global Startup: BOINC.lnk = C:\Program Files\BOINC\boinc_gui.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: UT Southwestern Medical Center VPN Client.lnk = C:\Program Files\UTSW VPN\UTSW VPN Client\vpngui.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-bet...all/xscan60.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - http://files.member....s/sbc/yinst.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.micr...ActiveX/odc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...72/mcinsctl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....ta/SymAData.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo....plorer1_9us.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - http://www.symantec..../ActiveData.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\UTSW VPN\UTSW VPN Client\cvpnd.exe
O23 - Service: GBPoll - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
  • 0

#35
penguinshrink

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And I'm still having big frustration with Firefox not remembering to keep me logged into sites where I clicked the box that says "remember me". Grr... Help please and thanks! :tazz:
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#36
penguinshrink

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Hello? It's been two weeks since my last post and no one has replied yet... Can anyone help me with this? Here's my most recent HJT log, if that helps.

Logfile of HijackThis v1.99.1
Scan saved at 8:07:18 AM, on 4/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\UTSW VPN\UTSW VPN Client\cvpnd.exe
C:\Program Files\BOINC\boinc_gui.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\BOINC\projects\setiathome.berkeley.edu\setiathome_4.09_windows_intelx86.exe
C:\Program Files\BOINC\projects\setiathome.berkeley.edu\setiathome_4.09_windows_intelx86.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.coasttocoastam.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.coasttocoastam.com/
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - Global Startup: BOINC.lnk = C:\Program Files\BOINC\boinc_gui.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: UT Southwestern Medical Center VPN Client.lnk = C:\Program Files\UTSW VPN\UTSW VPN Client\vpngui.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-bet...all/xscan60.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - http://files.member....s/sbc/yinst.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.micr...ActiveX/odc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...72/mcinsctl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....ta/SymAData.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo....plorer1_9us.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - http://www.symantec..../ActiveData.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\UTSW VPN\UTSW VPN Client\cvpnd.exe
O23 - Service: GBPoll - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
  • 0

#37
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi penguinshrink

Open the ccleaner and uncheck the box for cookie's

Congratulations! Your system is CLEAN ;)

Download the Microsoft Antispyware

SpyBot Search & Destroy v1.3

Winpatrol

Turn of system restore
Disabling or enabling Windows XP System Restore

Defrag your hard drive. Turn system restore back on and create a new restore point.

Tony Klien: So how did I get infected in the first place

How do you prevent spyware from being installed again? We strongly recommend installing SpywareBlaster (it's free for personal use). Click Here
QUOTE
Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
Restrict the actions of potentially dangerous sites in Internet Explorer.
Consumes no system resources.

Download, run, check for updates, download updates, select all, protect against checked. All done. Check for updates every couple of weeks. If you have any errors running the program like a missing file see the link at the bottom of the javacool page.

It's also very important to keep your system up to date to avoid unnecessary security risks. Click Here to make sure that you have the latest patches for Windows.

These next two steps are optional, but will provide the greatest protection.
1. Use ANY browser besides Internet Explorer, almost every exploit is crafted to take advantage of an IE weakness. We usually recommend FireFox user posted image.
2. Install Sun's Java. It's much more secure than Microsoft's Java Virtual Machine .

After doing all these, your system will be thoroughly protected from future threats. ;)

Kc :tazz:
  • 0

#38
Guest_thatman_*

Guest_thatman_*
  • Guest
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If your the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






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