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DVD Burner Failures


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#1
Ardrigh

Ardrigh

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Hi,

I have a LG 16 speed external burner model number GSA-2164D. The media I am using are TDK Single layer -r 16 speeds. I have never had a problem with them on the old burner. I am using Nero V7 Burning Rom for the software.

With this new burner every now and then a dvd will fail with the message no seek complete. Anyone have any idea why this is happening? I have tried reducing the speed to 12 speed to see if that would alleviate the problem. But it still occurs erratically. I would say 3 of the last 20 dvds have failed.

Thanks in advance for any help...


5c82-0010-8011-0000-3245-8495- 3629

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 2/11/2004 12:54:32 PM

NT-SPTI used
Nero Version: 7.0.1.4
Internal Version: 7, 0, 1, 4
(Nero Express)
Recorder: <HL-DT-ST DVDRRW GSA-2164D>Version: 1.00 - HA 1 TA 5 - 7.0.1.4
Adapter driver: <USB> HA 1
Drive buffer : 2048kB
Bus Type : set to ATAPI (3) -> ATAPI, detected: ?
CD-ROM: < DVD-ROM >Version: 1.22 - HA 1 TA 0 - 7.0.1.4
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST380011A atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD2000JB-16FUA0 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : DVD-ROM atapi Port 1 ID 0 DMA: On
CdRomPeripheral : PIONEER DVD-RW DVR-107D atapi Port 1 ID 1 DMA: On
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 2 ID 0 DMA: Off

=== CDRom-Device-Map ===
HL-DT-ST DVDRRW GSA-2164D E: CDRom5
DVD-ROM F: CDRom0
PIONEER DVD-RW DVR-107D G: CDRom1
Generic DVD-ROM H: CDRom2
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1023MB (1048052kB)
Free physical memory: 516MB (528936kB)
Memory in use : 49 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

16.1.2006
ISO compilation
2:39:10 PM #1 Text 0 File Isodoc.cpp, Line 6411
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

2:39:10 PM #2 Text 0 File ThreadedTransfer.cpp, Line 525
ReadBuffer-Pipe got 262144KB of Memory

2:39:10 PM #3 Text 0 File Reader.cpp, Line 124
Reader running

2:39:10 PM #4 Text 0 File Writer.cpp, Line 113
Writer E: HL-DT-ST DVDRRW GSA-2164D running

2:39:10 PM #5 ISO9660GEN -11 File Geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)

2:39:10 PM #6 Text 0 File Burncd.cpp, Line 3342
Turn on Disc-At-Once, using DVD media

2:39:10 PM #7 Text 0 File DlgWaitCD.cpp, Line 279
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2222943 (493:59.18, 4341MB)

2:39:10 PM #8 Text 0 File DlgWaitCD.cpp, Line 291
Write in overburning mode: NO (enabled: CD)

2:39:10 PM #9 Text 0 File DlgWaitCD.cpp, Line 2578
Recorder: HL-DT-ST DVDRRW GSA-2164D, Media type: DVD-R
Disc Manufacturer: TTH02 -
Disc Application Code: 64, Disc Physical Code: 193

2:39:10 PM #10 Text 0 File DlgWaitCD.cpp, Line 458
>>> Protocol of DlgWaitCD activities: <<<
=========================================

2:39:10 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2222944 (2222944) = #2222944/493:59.19
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2222944 blocks [E: HL-DT-ST DVDRRW GSA-2164D]
--------------------------------------------------------------

2:39:10 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [E: HL-DT-ST DVDRRW GSA-2164D] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4552589312, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2222944 | lead-out | 1 | 0x41 | 0x00

2:39:10 PM #13 Text 0 File SCSIPassThrough.cpp, Line 36
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

2:39:10 PM #14 Phase 24 File dlgbrnst.cpp, Line 1725
Caching of files started

2:39:10 PM #15 Text 0 File Burncd.cpp, Line 4176
Cache writing successful.

2:39:10 PM #16 Phase 25 File dlgbrnst.cpp, Line 1725
Caching of files completed

2:39:10 PM #17 Phase 36 File dlgbrnst.cpp, Line 1725
Burn process started at 12x (16,620 KB/s)

2:39:10 PM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

2:39:10 PM #19 Text 0 File DVDR.cpp, Line 2580
Recording mode: Sequential Recording Mode

2:39:10 PM #20 Text 0 File MMC.cpp, Line 21611
Set BUFE: Buffer underrun protection -> ON

2:39:10 PM #21 Text 0 File DVDR.cpp, Line 2735
Start write address at LBA 0
DVD high compatibility mode: Yes

2:39:10 PM #22 Text 0 File Cdrdrv.cpp, Line 8411
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 2FE10 h
Start sector number of the next Border-In: 2FFA0 h
Media Specific [16..63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

2:41:42 PM #23 SPTI -1093 File SCSIPassThrough.cpp, Line 323
E: CdRom5: SCSIStatus(x02) WinError(0) NeroError(-1093)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x02
Sense Qual: 0x00
CDB Data: 0x2A 00 00 0B 24 A0 00 00 20 00 00 00
Sense Area: 0x70 00 03 00 00 00 00 0E 00 00 00 00 02
Buffer x038d0000: Len x10000
0xF0 E0 6A F9 6F 69 6F 54 F5 73 EC 27 B2 3E 4C AC
0x3B F4 E9 B2 1F AD 47 2D CB D9 78 F1 D9 78 07 7F
0xC5 6C 07 B0 D1 08 DF 7D BE 5B 65 94 57 56 81 41

2:41:42 PM #24 CDR -1093 File Writer.cpp, Line 302
No seek complete
E: HL-DT-ST DVDRRW GSA-2164D

2:41:42 PM #25 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

2:41:42 PM #26 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

2:41:42 PM #27 Text 0 File DVDR.cpp, Line 2978
EndDAO: Last written address was 730271

2:41:42 PM #28 Phase 38 File dlgbrnst.cpp, Line 1725
Burn process failed at 12x (16,620 KB/s)


Existing drivers:
File 'Drivers\usb8023.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=12672 bytes, created 3/08/2004 10:04:34 PM (Adapter driver for rec)
File 'Drivers\usb8023x.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=12672 bytes, created 3/08/2004 10:04:34 PM (Adapter driver for rec)
File 'Drivers\usbcamd.sys': Ver=5.1.2600.0 (XPClient.010817-1148), size=23808 bytes, created 23/08/2001 4:00:00 AM (Adapter driver for rec)
File 'Drivers\usbcamd2.sys': Ver=5.1.2600.0 (XPClient.010817-1148), size=23936 bytes, created 23/08/2001 4:00:00 AM (Adapter driver for rec)
File 'Drivers\usbd.sys': Ver=5.1.2600.0 (XPClient.010817-1148), size=4736 bytes, created 23/08/2001 4:00:00 AM (Adapter driver for rec)
File 'Drivers\usbehci.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=26624 bytes, created 3/08/2004 10:08:38 PM (Adapter driver for rec)
File 'Drivers\usbhub.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=57600 bytes, created 3/08/2004 10:08:44 PM (Adapter driver for rec)
File 'Drivers\usbintel.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=16000 bytes, created 3/08/2004 10:08:58 PM (Adapter driver for rec)
File 'Drivers\usbport.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=142976 bytes, created 3/08/2004 10:08:44 PM (Adapter driver for rec)
File 'Drivers\USBSTOR.SYS': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=26496 bytes, created 3/08/2004 11:08:48 PM (Adapter driver for rec)
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#2
warriorscot

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Well errrors on the DVDs happen because you run to many things on the computer which can cause errors you shouldnt do anything else while burning.

Or the drive is defective or dirty you get laser head cleaning disks you can use for that, also it can be a bad batch of disks, also have you tried accessing the disks im using nero v7 and an LG burner and i just burned two DVDs tongiht and got a burn failed message, however the DVDs are fine and work prefectly, i think it may be an error in nero.
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#3
Ardrigh

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Thanks for the prompt response.

I close everything while I am burning. I learnt that from experience a long time ago. The drive is 5 days old, so it may be defective but before I return it I would like to at least have a good idea that it is.

It is not the discs or Nero, I am currently using my old slow dinosaur of a burner to burn and it is doing them fine. Unless it is to do with the speed. But I cannot bring myself to reduce my new burner to 4 speed after spending so much so that I did not have to burn at 4 speed!

I checked the discs by looking at the bottom side, with all the failed ones its typically stopped at 1/4 of the way in.

I am wondering if the fact it is an external usb burner that is the problem. I tried to update my usb host controllers to version 2 but for some reason only one would. So I am not even sure what speed the usb port the burner is connected to is. Or even if it is only going at USB1 speed whether that is slower than a burners 16 speed. I really haven't looked into USB much.
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#4
warriorscot

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If the drive is brand new it could indeed be faulty, electronics arent a sure thing, you might try looking for a firmware update for the drive and the drivers for the drive on the manufacturers website see if that helps. But if its new it will still be in warranty and easy to send back so i would probbly do that if you have the pateince that way you should know if its your PC or the drive although if one works and the other doesnt probably just a faulty drive.
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#5
Ardrigh

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LG now has an autoupdate feature so I have already checked for firmware updates/drivers. Ludicrously when I was trying to update the firmware with thier autoupdate software it kept coming up with a 'run time error 7 out of memory'. I emailed them to ask essentially what the heck and apparently that message translates to "There are currently no firmware updates for your dvd burner".

Anyway that is a bit off the topic, I have copy to dvd on my computer somewhere still and I have an unopened spool sitting on my desk, so I may try new media, new software and see what happens.
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#6
warriorscot

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Worth a try, that way you know youve gone as far as you can go and you can send the drive back to get a new one with peace of mind.
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