RICH, IT WORKED.
I never knew how much I liked that Windows sound
as it was disconnecting and re-starting.
Even the little brrrrinnng when my dial-up was finished.
When I went to the Control Panel,
it still said No Audio Device and everything was highlighted grey
so I couldn't put any checks by anything.
But then in the next tab...Audio...I could click on Windows Default
and I did.
The next tab, VOICE did NOT have AC'97 in the top slot of the two
top sections so I put them there....apply and ok.
And then when I clicked on 'Sounds and Devices' it wasn't grey
anymore and instead of saying NO AUDIO DEVICE, it said:
ADVANCE AC97 AUDIO
I Knew....knew knew knew that it would work.
And soon as I clicked on re-start, it made that lovely shut down melody.
Thank you SOOOOO MUCH.
I will not have to take it to the computer shop....the infections are GONE
Sound is back and my computer is working great.
Thanks for not giving up.
I am going to post your latest instructions for the next person having
this same problem.
Your friend, Janie