[sarahd711]

So I'm trying to fix a problem I'm having with my computer reading DVD's, and I went through a Windows help wizard and it said that it's possible the driver needs to be updated (if I read correctly). I used Driver Detective which showed me which drivers need to be updated. Well, a lot of them do, lol, but I don't have $30 to pay for a membership in order to use their site to update my drivers.

The results told me the following:

Network adapters
Broadcom 440x 10/100 Integrated Controller - Bad Driver

Modems
Intel® 537EP V9x DF PCI Modem - Bad Driver

Universal Serial Bus controllers
Intel® 82801DB/DBM USB Universal Host Controller - 24C2 - Bad Driver
Intel® 82801DB/DBM USB Universal Host Controller - 24C4 - Bad Driver

Sound, video and game controllers
SoundMAX Integrated Digital Audio - Bad Driver
Intel® 82801DB/DBM USB Universal Host Controller - 24C7 - Bad Driver

IDE ATA/ATAPI controllers
Intel® 82801DB Ultra ATA Storage Controller - 24CB - Bad Driver
Intel® 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD - Bad Driver

Display adapters
Intel® 82845G/GL/GE/PE/GV Graphics Controller - Bad Driver

Imaging devices
CX6330 Zoom Digital Camera - Bad Driver
USB Printing Support - Bad Driver
CanoScan LiDE 30/N1240U - Bad Driver

So I have no idea how to fix these without paying money, and I pretty much don't know what one-third of those are for. So if anyone could help me understand these results and help me fix it possibly, I would be entirely grateful. Also, is this why my DVD's won't play because a lot of the media drivers are bad?

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i don't know anything specific about the software that you used..but i doubt it's trustworthy..

right click on my computer > manae > device manager..do you see any yellow ? or !

[dsenette]

i don't know anything specific about the software that you used..but i doubt it's trustworthy..

right click on my computer > manae > device manager..do you see any yellow ? or !

[sarahd711]

no, i don't see anything like that.

thanks for replying

[dsenette]

well...in general (not always)...if device manager doesn't show anything....then your drivers are fine

[sarahd711]

well that's good to hear. that's one problem off my hands. but would you happen to know why the DVD/CD drive won't read any DVD's i put in? i really appreciate your help.

[dsenette]

does it read cds? like music cds? do you get any errors when you put a dvd in?

[sarahd711]

i've tried CD's and yes, they do work. i get no errors when i insert a DVD. however, when i go to play a DVD i get an error that tells me there is no disc in the drive.

[dsenette]

what software are you using to play the disks?

if you open up my computer and look at the icon for the dvd drive when there is a dvd in there...does it list a name for the disk? if you right click it and do properties does it show anything that suggests there's a disk in there?

[sarahd711]

my computer came installed with CyberlinkPowerDVD, so i use that. i've used it before and it has worked. i thought it might be the software not working, so i tried using Windows Media and also Intervideo WinDVD5, and i receive the same "no disk in drive" error when using those.

i have tried looking to see if my computer shows any suggestions of a disk being recognized, but it does not. properties shows nothing, either.