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Nasty Malicious Ware Can't Even Boot-Up


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#16
dsenette

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those are the only two options?
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#17
eddie_iz_me

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Yes dsenette, unfortunately those are the only two options.

Thoughts?

Thanks,

Eddie
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#18
dsenette

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i'm gonna make an assumption that you haven't backed anything up at all right?

can you boot into safe mode? or better yet safe mode with command prompt?
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#19
eddie_iz_me

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Unfortunately dsenette,

I can not boot up in safe mode or safe mode with command prompt.

You assumption is correct, though, I have not backed anything up.

Thanks for your input, should I just recover the system?

Best Regards,

Eddie
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#20
dsenette

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not yet...do you have access to an xp disk of the same type as the installed system (i.e. pro or home, sp1 or sp2..however it was installed on your system) like..can you borrow a disk from someone?
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#21
eddie_iz_me

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As lady luck herself would have it: I DO have a Windows XP CD laying around here for a rainy day.

Thank the powers that be and the guy who used to sit at my desk!

I can get to a 'repair Windows XP installation using Recovery Console' menu

Waiting on your command...

Eddie
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#22
dsenette

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Boot up with the XP CD in the drive and let Setup run. Go past the "C" and "R" repair options by presssing Enter just as if you're doing a clean install and you'll eventually get an option to "Repair an existing installation". That's the one you want. If it asks about formatting you've gone wrong, so start over.

You'll get to keep your existing apps & settings, but you need to re-install SP2, Windows Updates & any unsigned drivers afterwards. NOTE: Be aware that you'll lose any protection from Blaster / Sasser type worms. Don't go online without a firewall, whether the built in Windows one or 3rd party.

How to Perform A Re-Install Of XP
Repair XP


remember...when it asks you for the product code..USE THE ONE FOR YOUR COMPUTER not the one for the disk taht you found
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#23
eddie_iz_me

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OK dsenette,

Just for clarification purposes:
a)Should I NOT press 'r' for the recovery console?
b)If I press ENTER for clean install, agree to terms and conditions, I get to a 'Select Partition' screen -- am I on the right course? Its telling me that there is a previous version of the OS already installed and it will be erased.

Thanks for being so prompt and helpful.

Eddie
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#24
dsenette

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so you booted to the disk then chose c and r ...is it saying something about formatting?
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#25
eddie_iz_me

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dsenette, OSC:

Something terribly weird is going on!

I was going to retry dsenette's instructions up top, left my office for a second (so didn't get a chance to 'Press any key' to load from the CD-ROM drive.)

Anyway, it looks like windows actually loaded. I see my desktop and everything 'seems' normal.

More to come...

Thanks for your patience.

Eddie
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#26
dsenette

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if you've got a cd burner on that laptop save anything important (like your presentation) just in case it fails again when you don't have time to fix before you lose your job
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#27
eddie_iz_me

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Thanks for the advice, dsenette,

I will take it with me to the grave.

~ Eddie
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#28
dsenette

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actually...since you're logged into windows...

place the xp into your CD ROM drive and follow the instructions below

Start > Run > cmd then type

sfc /scannow (note the space)

let this run untill you get a message saying it is complete.

SFC - system file checker, retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.

If you want to see what was replaced, right click My Computer > manage, expand event viewer > system.
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