[Dan]

Then could you please do ipconfig /all and post the results of that -- only if the information is in a Command Prompt window.

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Physical Address. . . . . . : 44-45-53-54-00-00
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . :
DHCP Server . . . . . . . . : 255.255.255.255
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . :
Lease Expires . . . . . . . :

1 Ethernet adapter :

Description . . . . . . . . : 3Com EtherLink PCI
Physical Address. . . . . . : 00-50-DA-D7-37-CE
DHCP Enabled. . . . . . . . : No
IP Address. . . . . . . . . : 10.0.0.199
Subnet Mask . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . : 10.0.0.1
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . :
Lease Expires . . . . . . . :

[SJSCHOO]

Physical Address. . . . . . : 44-45-53-54-00-00
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . :
DHCP Server . . . . . . . . : 255.255.255.255
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . :
Lease Expires . . . . . . . :

1 Ethernet adapter :

Description . . . . . . . . : 3Com EtherLink PCI
Physical Address. . . . . . : 00-50-DA-D7-37-CE
DHCP Enabled. . . . . . . . : No
IP Address. . . . . . . . . : 10.0.0.199
Subnet Mask . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . : 10.0.0.1
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . :
Lease Expires . . . . . . . :

[SJSCHOO]

our computers on our network have that gateway and dns server settings and other computers that have been plugged into that outlet have worked with those settings

[Dan]

And .199 is within your routers range?

[Dan]

If you restart the computer into Safe Mode with Networking, are you able to connect it to the network?

[SJSCHOO]

And .199 is within your routers range?

we run through a normal cisco router

[SJSCHOO]

i tried safe mode in win 98 and it doesnt work i know xp has a safe mode plus networking feature but i dont believe 98 has it

[SJSCHOO]

have i stumped geeks to go?

[Dan]

Not quite I've just been a little pre-occupied today.
Please download HijackThis. Run it and perform a scan -- save the log and then post it on your next reply.

Please also generate an uninstall list --
To get an Uninstall List from HijackThis:

• Open HijackThis, click Config, click Misc Tools
• Click "Open Uninstall Manager"
• Click "Save List" (generates uninstall_list.txt)
• Click Save, copy and paste the results in your next post.

Without Safe Mode with Networking, it's a little more difficult to determine if it's software interfering with your connection.

What OS are the other computers on the Network?

And you can ping other computers on the network, but you can't share files with them?

Can you please post an ipconfig /all from the other computers on the network.

[SJSCHOO]

ok this is the last post before i check out i'll be back early tomorrow so check the update plzzz

This is from the computer i'm using on our network to post
--------------------------------------------------------------------
Windows IP Configuration

Host Name . . . . . . . . . . . . : XGRACK3
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : andersonsecurity.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 3Com 3C905TX-based Ethern
(Generic)
Physical Address. . . . . . . . . : 00-60-08-1C-60-47
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.0.0.189
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.0.0.1
DNS Servers . . . . . . . . . . . : 216.116.96.2

PPP adapter asa:

Connection-specific DNS Suffix . : andersonsecurity.com
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.102
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 192.168.0.102
DNS Servers . . . . . . . . . . . : 192.168.0.59
192.168.0.59

----------------------------------------------------------------------------
this is from the hijack list +uninstall list

Logfile of HijackThis v1.99.1
Scan saved at 10:41:02 PM, on 1/19/06
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\REALVNC\WINVNC\WINVNC.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\MSWHEEL.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [POINTER] C:\PROGRA~1\MSHARD~1\point32.exe
O4 - HKLM\..\RunServices: [WinVNC] "C:\PROGRAM FILES\REALVNC\WINVNC\WINVNC.EXE" -service
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE (file missing)
O9 - Extra button: Dell Home - {000BD5A0-EA82-11D3-B0AC-0050DAD737CE} - C:\WINDOWS\SYSTEM\SHDOCVW.DLL (HKCU)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 216.116.96.3

Ad-Aware SE Personal
Adobe Acrobat 5.0
ATI Display Driver
BLAST Data Pump
Chinese (Traditional) Language Support
Corsair Flash Voyager Utility
CounterPoint 7.5
Creative PCI Audio Drivers
Dell Support Introduction
DellZone
FedEx Ground EPDIWin32
GuildFTPd FTP Deamon
HijackThis 1.99.1
HP Install Network Printer Wizard
HP LaserJet 4000 Printing System
ICVERIFY for Windows
Internet Explorer Q867801
LiveAdvisor (Symantec Corporation)
LiveUpdate
MDP3880 PCI Modem
Microsoft Data Access Components KB870669
Microsoft IntelliPoint
Microsoft Internet Explorer 6 SP1 and Internet Tools
Microsoft Office 2000 Disc 2
Microsoft Office 2000 Professional
Microsoft Office 2000 Small Business
Microsoft Outlook Express 6
Microsoft VGX Q833989
Microsoft Web Publishing Wizard 1.6
Modem Test
MOM 4.0 Demo
MOM Workstation 4.0
MOM Workstation 4.30
Mozilla Firefox (1.5)
Norton AntiVirus Corporate Edition 7.0 for Windows
Outlook Express Q837009
Perfect Keyboard PRO
Pervasive.SQL 2000 Workstation (SP3)
PhoneTools
Spybot - Search & Destroy 1.4
Teleport 56K USB Modem
VNC 3.3.7
Windows 98 Q823559 Update
Windows 98 Q840315 Update
Windows Media Player 7
WinZip

[SJSCHOO]

What OS are the other computers on the Network?

And you can ping other computers on the network, but you can't share files with them?

Can you please post an ipconfig /all from the other computers on the network.

most are windows xp we have a file server in the back thats linux fedora i think

[Dan]

SJSCHOO,

You said: "I can ping computers on our network" -- but then you went on to say in another post: "nope can't ping gateway requests time out x4" -- so, I'm curious as to how you're able to ping the other computers on the network, without being able to ping the router.

Are you able to see/share files with the other computers? Can any of the other computers see the problematic computer?

What happens when you plug the computer directly into the modem? Are you able to browse the Internet?

I'd also be interested to see what your auto-configuration looks like (DHCP enabled).

[SJSCHOO]

ok the computer i was using to post was 10.0.0.189, i pinged that and go 0% lost, then u asked me to ping the gateway, ip address 10.0.0.1, and it timed out each time. trust me i'm no whiz at networking i know just enough to do my job, i talked to another tech whos fairly good at networking and he was stumped too (opps i said too.... ) honestly when i heard u ask if there was a .199 router i didnt know the answer so i asked him, he was the one that suggested the winsock fix.

per sharing files
I tried accessing our file server last night but since win98 doesnt allow you to enter a user name it wouldnt let me in, my gut tells me it would have allowed me to access the files i'll try it when i get to work, any other ideas?

[Dan]

I tried accessing our file server last night but since win98 doesnt allow you to enter a user name it wouldnt let me in, my gut tells me it would have allowed me to access the files i'll try it when i get to work, any other ideas?

To get around this, on the windows 98 computer, make sure you create a login with the Username and Password that is required on your Server computer -- ie: If you have, on the Server computer, an account: Jimmy with Pass Joe, then you should also have an account Jimmy with the Pass Joe on the Windows 98 computer -- and you login with this account at windows startup. This way, when your Server computer asks for authentication, the Windows 98 computer will instantly login with those details. This might also help you get onto your network.

[SJSCHOO]

yea i knew that, either way this guy called me this morning and i didnt mention the internet problem and he said he wanted to put xp on there so we are upgrading him that way.. so the 8 hours i spent yesturday.. moot.. anyway thx for all the help i did learn more about networking security! so i guess it wasnt all pointless