Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

DVD Drive will not open


  • Please log in to reply

#1
mpatel

mpatel

    New Member

  • Member
  • Pip
  • 2 posts
Hi,

I have a Toshiba Satellite running Windows XP - home addition, my son put in CD with a game meant for Windows 98,ow I cannot open the drive, if I press the eject button I get a very weak green light, I have tried the paper clip in the hole, still nothing, I have done the right click on the drive and tried to eject it that was still not luck, if I go into device manager and troubleshoot it shows there are no problems, if I type dir d:\ then I get a message saying device not ready. Can someone please help, Thanks! :tazz:
  • 0

Advertisements


#2
Samm

Samm

    Trusted Tech

  • Member
  • PipPipPipPipPipPip
  • 3,476 posts
Welcome to G2G, mpatel

Can you try rebooting the laptop, or shutting it down then powering it back up again, please. As soon as it starts to power back on (i.e before XP starts to load), press the eject button on the DVD drive.

If it still refuses to open, then it sounds like something may be jamming it. Let me know what happens when you try to eject it on powering up, first.
  • 0

#3
mpatel

mpatel

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
nope, tried that a couple of times, still the same.. Thanks
  • 0

#4
Samm

Samm

    Trusted Tech

  • Member
  • PipPipPipPipPipPip
  • 3,476 posts
In that case, it sounds like you need to take the laptop in for repair so someone can open it up manually I'm afraid.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP