Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

iTunes trouble - QuickTime Installer loops


  • Please log in to reply

#1
Ryan

Ryan

    Member 4k

  • Member
  • PipPipPipPipPipPipPip
  • 4,867 posts
When I opened iTunes a few days ago, it said there was a update availible, did I want to update. So I clicked yes, and the installer downloaded. It installed iTunes fine, and went onto the QuickTime installer, but I had to leave, so left it running. When I came back nearly an hour later, it was still installing. I watched it, and when the prgress bar was full, it started looping the QuickTime install.

So I said a few words, and cancelled it, but I had to kill 3 process in the taskmgr in order to do so. I then reran the installer, and the same thing happened. So I figured it must be something with my download, so I downloaded it again. No Joy.

So I figured that it was something with the new version. Luckily my brother had an old install file, so I used that...same thing...so I downloaded the standalone QuickTime player installation...same thing.

No matter what I do, the QuickTime installation will just keep looping, and I can't run iTunes, unless I have the installation file running. I have tried uninstalling, reinstalling, rebooting after uninstall, used ATF, everything I could possibly think of...still no luck.

Anybody have any ideas? TIA

-Ryan
  • 0

Advertisements


#2
starjax

starjax

    Global Moderator

  • Global Moderator
  • 6,678 posts
well can you run the uninstall for quicktime/itunes?

I just browsed the apple support forums for quicktime. seems a lot of people are having issues with this.

uninstall if if you can. then go into program files and look for quicktime folder. delete it. open regedit from start/run. then go to hk_local_machine\software and look for apple and quicktime folders (on the left pane). delete any that you find.

if you encounter any errors during the above process post them here.

now reboot your system and try the install again and see what happens.
  • 0

#3
Ryan

Ryan

    Member 4k

  • Topic Starter
  • Member
  • PipPipPipPipPipPipPip
  • 4,867 posts
OK, I just tried what you said, no luck. I'm going to lunch, and have class after, I'm just going to leave it running...maybe by some freak chance it'll install

-Ryan
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP