[kudo56]

When I tried to launch IE, I got the message: "Internet Explorer encountered a problem with an add-on and needs to close. File: wincp32.dll" Another time I got the same error with a different file: "atlos32.dll". I don't know what to do since I could not bring up IE to go to the Add-on management menu to disable add-on. Please help! I suspect this may have something to do with the malware I have which hijacked my browser to the address about:blank. I was always able to change it to where I wanted to go. It was just a nuisance until now! Thanks a million.

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Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

[dsenette]

Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.