[demps]

when connecting the usb to the player it take a long time to shgow up in my computer most times it hangs up the system I tried to download and run the firmware program but it does not find the player and I can't move files into the player. any suggestions

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does the same occur with other usb devices? It sounds morelike a bad device than a windows issue

[gerryf]

does the same occur with other usb devices? It sounds morelike a bad device than a windows issue

[demps]

Thank you Gerryf,
I think your right because my other MP3 player works fine. Is there anyway to re fromat the Vibe player from windows.
Regards,
Demps

[dsenette]

is the player still under warranty? if it is...it may be in your best interest to contact pny support...this may be a known issue that they have a sollution to already..

[demps]

is the player still under warranty? if it is...it may be in your best interest to contact pny support...this may be a known issue that they have a sollution to already..

[demps]

Thanks that is what I will do.