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super computer lay"woman" needs help


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#1
heathert

heathert

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EEEEEK, I have been trying everything I can, but just don't have a clue, can someone help me ?

P.s. Go easy on me, I am not very computer literate :tazz:
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#2
heathert

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Guess I should have said what my problem is, DuH !


Ok, I run my Ad-aware and it finds p*** dialers !!! :tazz: and also trojandowloader and others....
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#3
heathert

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Ok here's the scan...

Logfile of HijackThis v1.99.0
Scan saved at 4:20:34 PM, on 2/15/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\crnr.exe
C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\ntwx.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\heather\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.cotc.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wsqvq.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wsqvq.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\wsqvq.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wsqvq.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wsqvq.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\wsqvq.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.lexmark.c...0409&os=5&src=1
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {595E7E6F-2779-C942-CAB8-55911996604D} - C:\WINDOWS\ntwx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [LXBRKsk] C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\System32\tibs5.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ntwx.exe] C:\WINDOWS\ntwx.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Jw33RSi4X] hkcmeter.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [ANONYMIZER_SPYWAREKILLER] C:\Program Files\Anonymizer\sk\SpyWareKiller.exe /BOOT
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.8.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\crnr.exe
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#4
heathert

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Ok, I'm a real dummy with this computer stuff, I followed all the instructions re: search & destroy, shredder etc... downloaded them, ran the Hijack this, and checked some boxes, dunno why or how, so I REALLY hope I didn't mess anything up....


Was hoping maybe someone might take a look at my posts and give a reply ??? :tazz:

I don't even know how to restore that stuff back from the back up file thingy !
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#5
heathert

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bumping this up for seriously needed HELP !!!!!!!!!!!!!!!!! :tazz: ;) :thumbsup: :cheers: :cheers: :woot: :no: :beer: :help:
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#6
heathert

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Bump, yet again...

60 views, no help ??????????????????
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#7
Guest_thatman_*

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Hi heathert

Welcome to geekstogo ;)

This fix requires several tools that need to be downloaded. Please download these now, we will run them later.

1) About:Buster - Download it and extract it to C:/aboutbuster.
2) CleanUp! - Download it and install it.
3) CWShredder 2.11 - Download it and save it to your desktop.
4) Ad-Aware - Download, install, and update.

Enable hidden files and folders: http://www.bleepingc...torial=62#winme

During the fix do NOT connect to the internet. Unless you can memorize these instructions, it would be a good idea to print them out.

Boot into safe mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Run AboutBuster
-Click Start to begin the process
-Click OK on the Buster Report dialogue box to start the scan
AboutBuster scans the computer for malicious files and deletes them.
Save the report (copy and paste into Notepad and save as a .txt file) to post a copy for review.

Run CWShredder
-Next, click on the: ‘Fix’ button
-Follow the prompts, and press OK

Run CleanUp
-Make sure it is on Standard Mode
-Click the "CleanUp!" button

Run Ad-Aware
1. If you have a previous version of Ad-Aware installed, during the installation of the new version you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.
2. After installing Ad-aware, you will be prompted to update the program and run a full scan. De-select all boxes so that it does not run.
3. Manually run "Ad-Aware SE Personal" and from the main screen Click on "Check for Updates Now".
4. Once the definitions have been updated:
5. Reconfigure Ad-Aware for Full Scan as per the following instructions:
* Launch the program, and click on the Gear at the top of the start screen.
* Under General Settings the following boxes should all be checked off: (Checked will be indicated by a green circle with a check mark in it, Un-Checked is a red circle with an X in it. If it is greyed out, those features are only available in the retail version.)
o "Automatically save logfile"
o Automatically quarantine objects prior to removal"
o Safe Mode (always request confirmation)
o Prompt to update outdated confirmation) - Change to 7 days.
* Click the "Scanning" button (On the left side).
* Under Drives & Folders, select "Scan within Archives"
* Click "Click here to select Drives + folders" and select your installed hard drives.
* Under Memory & Registry, select all options.
* Click the "Advanced" button (On the left hand side).
* Under "Shell Integration", select "Move deleted files to Recycle Bin".
* Under "Log-file detail", select all options.
* Click on the "Defaults" button on the left.
* Type in the full url of what you want as your default homepage and searchpage e.g. http://www.google.com.
* Click the "Tweak" button (Again, on the left hand side).
* Expand "Scanning Engine" by clicking on the "+" (Plus) symbol and select the following:
o "Unload recognized processes during scanning."
o "Obtain command line of scanned processes"
o "Scan registry for all users instead of current user only"
* Under "Cleaning Engine", select the following:
o "Automatically try to unregister objects prior to deletion."
o "During removal, unload explorer and IE if necessary"
o "Let Windows remove files in use at next reboot."
o "Delete quarrantined objects after restoring"
* Click on "Safety Settings" and select "Write-protect system files after repair (Hosts file, etc)"
* Click on "Proceed" to save these Preferences.
* Click on the "Scan Now" button on the left.
* Under "Select Scan Mode, be sure to select "Use Custom Scanning Options".
6. Close all programs except ad-aware.
7. Click on "Next" in the bottom right corner to start the scan.
8. Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT - Even if not prompted to.
9. After you log back in, Ad-Aware may run to finalize the scan and remove any locked files that it may of found. Allow it to finish.

Run HJT, close any open windows, and fix the following items (if they are still there):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wsqvq.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wsqvq.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\wsqvq.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\wsqvq.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\wsqvq.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\wsqvq.dll/sp.html#28129
O2 - BHO: (no name) - {595E7E6F-2779-C942-CAB8-55911996604D} - C:\WINDOWS\ntwx.dll
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\System32\tibs5.exe
O4 - HKLM\..\Run: [ntwx.exe] C:\WINDOWS\ntwx.exe
O4 - HKCU\..\Run: [Jw33RSi4X] hkcmeter.exe
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.8.cab
O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\crnr.exe



Using Windows Explorer, locate the following files/folders, and delete them:

C:\WINDOWS\system32\crnr.exe
C:\WINDOWS\ntwx.exe
C:\PROGRA~1\VBouncer\VirtualBouncer.exe
C:\WINDOWS\System32\tibs5.exe
hkcmeter.exe
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE



Reboot into normal mode (simply restart your computer as you normally would),
Please run the following free, online virus scans:

http://housecall.tre.../start_corp.asp
http://www.pandasoft...n_principal.htm

Then restart your computer one more time and post a new HJT log as well as the About:Buster log I asked you to save earlier.

Kc :tazz:
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#8
heathert

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I did everything you said, except when I tried to do the "housecall" scan I kept getting "microsoft internet explorer is experiencing problems"

Here is the NEW HJT log :

Logfile of HijackThis v1.99.0
Scan saved at 3:41:04 PM, on 2/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\sdkca.exe
C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\ntwx.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\heather\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.lexmark.c...0409&os=5&src=1
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {241F4AD4-BEDA-EE12-A99D-3A6CB9B33A5F} - C:\WINDOWS\system32\msnw32.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [LXBRKsk] C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ntwx.exe] C:\WINDOWS\ntwx.exe
O4 - HKLM\..\RunOnce: [sdkca.exe] C:\WINDOWS\sdkca.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\crnr.exe (file missing)

I CAN'T FIND THE ABOUT:BUSTER LOG ?!?!!!!

Here is the panda scan :

Incident Status Location

Adware:Adware/FunWeb No disinfected C:\Documents and Settings\heather\Desktop\backups\backup-20050215-173859-258.inf
Adware:Adware/AdLogix No disinfected C:\install.cab
Adware:Adware/AdLogix No disinfected C:\install.cab[install.exe]
Adware:Adware/Apropos No disinfected C:\Program Files\CxtPls\pstub0\proxystub.dll
Adware:Adware/FunWeb No disinfected C:\RECYCLER\S-1-5-21-1400384940-3911070470-2449006111-500\Dc1\bar\1.bin\F3CJPEG.DLL
Adware:Adware/FunWeb No disinfected C:\RECYCLER\S-1-5-21-1400384940-3911070470-2449006111-500\Dc1\bar\1.bin\F3HISTSW.DLL
Adware:Adware/FunWeb No disinfected C:\RECYCLER\S-1-5-21-1400384940-3911070470-2449006111-500\Dc1\bar\1.bin\F3SCHMON.EXE
Adware:Adware/MyWebSearch No disinfected C:\RECYCLER\S-1-5-21-1400384940-3911070470-2449006111-500\Dc1\bar\1.bin\M3OUTLCN.DLL
Adware:Adware/MyWebSearch No disinfected C:\RECYCLER\S-1-5-21-1400384940-3911070470-2449006111-500\Dc1\SrchAstt\1.bin\MWSSRCAS.DLL
Adware:Adware/SearchAid No disinfected C:\WINDOWS\ntwx.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\system32\apitq32.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\system32\appby32.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\system32\mfcqn32.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\system32\wincr32.exe
  • 0

#9
heathert

heathert

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I did everything you said, except when I tried to do the "housecall" scan I kept getting "microsoft internet explorer is experiencing problems"

Here is the NEW HJT log :

Logfile of HijackThis v1.99.0
Scan saved at 3:41:04 PM, on 2/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\sdkca.exe
C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\ntwx.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\heather\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.lexmark.c...0409&os=5&src=1
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {241F4AD4-BEDA-EE12-A99D-3A6CB9B33A5F} - C:\WINDOWS\system32\msnw32.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [LXBRKsk] C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ntwx.exe] C:\WINDOWS\ntwx.exe
O4 - HKLM\..\RunOnce: [sdkca.exe] C:\WINDOWS\sdkca.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\crnr.exe (file missing)

I CAN'T FIND THE ABOUT:BUSTER LOG ?!?!!!!

Here is the panda scan :

Incident Status Location

Adware:Adware/FunWeb No disinfected C:\Documents and Settings\heather\Desktop\backups\backup-20050215-173859-258.inf
Adware:Adware/AdLogix No disinfected C:\install.cab
Adware:Adware/AdLogix No disinfected C:\install.cab[install.exe]
Adware:Adware/Apropos No disinfected C:\Program Files\CxtPls\pstub0\proxystub.dll
Adware:Adware/FunWeb No disinfected C:\RECYCLER\S-1-5-21-1400384940-3911070470-2449006111-500\Dc1\bar\1.bin\F3CJPEG.DLL
Adware:Adware/FunWeb No disinfected C:\RECYCLER\S-1-5-21-1400384940-3911070470-2449006111-500\Dc1\bar\1.bin\F3HISTSW.DLL
Adware:Adware/FunWeb No disinfected C:\RECYCLER\S-1-5-21-1400384940-3911070470-2449006111-500\Dc1\bar\1.bin\F3SCHMON.EXE
Adware:Adware/MyWebSearch No disinfected C:\RECYCLER\S-1-5-21-1400384940-3911070470-2449006111-500\Dc1\bar\1.bin\M3OUTLCN.DLL
Adware:Adware/MyWebSearch No disinfected C:\RECYCLER\S-1-5-21-1400384940-3911070470-2449006111-500\Dc1\SrchAstt\1.bin\MWSSRCAS.DLL
Adware:Adware/SearchAid No disinfected C:\WINDOWS\ntwx.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\system32\apitq32.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\system32\appby32.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\system32\mfcqn32.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\system32\wincr32.exe
  • 0

#10
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi heathert

Please update HijackThis v 1.99.1
Please create a new folder on the main drive i.e C:\HJT ,now download hijackthis into the new folder you created

Enable hidden files and folders: http://www.bleepingc...torial=62#winme

During the fix do NOT connect to the internet. Unless you can memorize these instructions, it would be a good idea to print them out.

Boot into safe mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Run AboutBuster
-Click Start to begin the process
-Click OK on the Buster Report dialogue box to start the scan
AboutBuster scans the computer for malicious files and deletes them.
Save the report (copy and paste into Notepad and save as a .txt file) to post a copy for review.

Run CWShredder
-Next, click on the: ‘Fix’ button
-Follow the prompts, and press OK

Run CleanUp
-Make sure it is on Standard Mode
-Click the "CleanUp!" button

Run Ad-Aware

Run HJT, close any open windows, and fix the following items (if they are still there):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\kikqv.dll/sp.html#28129
O2 - BHO: (no name) - {241F4AD4-BEDA-EE12-A99D-3A6CB9B33A5F} - C:\WINDOWS\system32\msnw32.dll
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\crnr.exe (file missing)



Using Windows Explorer, locate the following files/folders, and delete them:

C:\WINDOWS\sdkca.exe
C:\WINDOWS\ntwx.exe
C:\WINDOWS\system32\msnw32.dll


Reboot into normal mode (simply restart your computer as you normally would),
Please run the following free, online virus scans:

http://housecall.tre.../start_corp.asp
http://www.pandasoft...n_principal.htm

Then restart your computer one more time and post a new HJT log as well as the About:Buster log I asked you to save earlier.

Kc :tazz:
  • 0

#11
heathert

heathert

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:tazz: Windows Explorer ????


I told you I don't know diddly about computers, how do you "run" windows explorer?


Sorry ;)

thanks for helping me
  • 0

#12
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi heathert

Windows Explorer, Click Start > All Programs > Click Accessories > in the drop down menu near the bottom you will see Windows Explorer Double click the Icon.
You will then be able to search you system for the bad files.

Kc :tazz:
  • 0

#13
heathert

heathert

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Could not locate "c:/windows/system32/msnw32.dll" in windows explorer

cannot run "housecall", "internet explorer experiencing problems" comes up

Upon re-boot warning comes up " windows could not find c:/windows/sdka.exe"

when dialing up, cannot hear dial tone anymore

Below are the new logs you requested ;)

Both times I have run & saved Aboutbuster log,( I have double checked saving it)
When I go back in so I can post it for you it is GONE ! :tazz: I know I saved it !!!!!!

Also, when I was running Panda Scan, a P*** site came up and now it has an Icon on my desktop :mad:


Logfile of HijackThis v1.99.0
Scan saved at 3:41:04 PM, on 2/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\sdkca.exe
C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\ntwx.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\heather\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.lexmark.c...0409&os=5&src=1
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {241F4AD4-BEDA-EE12-A99D-3A6CB9B33A5F} - C:\WINDOWS\system32\msnw32.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [LXBRKsk] C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ntwx.exe] C:\WINDOWS\ntwx.exe
O4 - HKLM\..\RunOnce: [sdkca.exe] C:\WINDOWS\sdkca.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\crnr.exe (file missing)


Incident Status Location

Adware:Adware/FunWeb No disinfected C:\Documents and Settings\heather\Desktop\backups\backup-20050215-173859-258.inf
Adware:Adware/Winshow No disinfected C:\Documents and Settings\heather\Local Settings\Temp\5.tmp
Adware:Adware/Winshow No disinfected C:\Documents and Settings\heather\Local Settings\Temp\5.tmp.exe
Virus:Bck/Bhack.A Disinfected C:\Documents and Settings\heather\Local Settings\Temporary Internet Files\Content.IE5\VDANZD95\sbar[1].exe
Adware:Adware/AdLogix No disinfected C:\install.cab
Adware:Adware/AdLogix No disinfected C:\install.cab[install.exe]
Adware:Adware/Apropos No disinfected C:\Program Files\CxtPls\pstub0\proxystub.dll
Adware:Adware/SearchAid No disinfected C:\RECYCLER\S-1-5-21-1400384940-3911070470-2449006111-500\Dc1.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\atlei32.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\ntap.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\ntwx.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\system32\apitq32.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\system32\appby32.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\system32\crad32.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\system32\mfcqn32.exe
Virus:Bck/Bhack.A No disinfected C:\WINDOWS\system32\tibs5.exe
Adware:Adware/SearchAid No disinfected C:\WINDOWS\system32\wincr32.exe
  • 0

#14
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi heathert

You have a nasty About:Blank infection. This fix requires several tools that need to be downloaded. Please download these now, we will run them later.

1) About:Buster - Download it and extract it to C:/aboutbuster.
2) CleanUp! - Download it and install it.
3) CWShredder 2.11 - Download it and save it to your desktop.
4) Ad-Aware - Download, install, and update.

Enable hidden files and folders: http://www.bleepingc...torial=62#winme

During the fix do NOT connect to the internet. Unless you can memorize these instructions, it would be a good idea to print them out.

Boot into safe mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Run AboutBuster
-Click Start to begin the process
-Click OK on the Buster Report dialogue box to start the scan
AboutBuster scans the computer for malicious files and deletes them.
Save the report (copy and paste into Notepad and save as a .txt file) to post a copy for review.

Run CWShredder
-Next, click on the: ‘Fix’ button
-Follow the prompts, and press OK

Run CleanUp
-Make sure it is on Standard Mode
-Click the "CleanUp!" button

Run Ad-Aware
1. If you have a previous version of Ad-Aware installed, during the installation of the new version you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.
2. After installing Ad-aware, you will be prompted to update the program and run a full scan. De-select all boxes so that it does not run.
3. Manually run "Ad-Aware SE Personal" and from the main screen Click on "Check for Updates Now".
4. Once the definitions have been updated:
5. Reconfigure Ad-Aware for Full Scan as per the following instructions:
* Launch the program, and click on the Gear at the top of the start screen.
* Under General Settings the following boxes should all be checked off: (Checked will be indicated by a green circle with a check mark in it, Un-Checked is a red circle with an X in it. If it is greyed out, those features are only available in the retail version.)
o "Automatically save logfile"
o Automatically quarantine objects prior to removal"
o Safe Mode (always request confirmation)
o Prompt to update outdated confirmation) - Change to 7 days.
* Click the "Scanning" button (On the left side).
* Under Drives & Folders, select "Scan within Archives"
* Click "Click here to select Drives + folders" and select your installed hard drives.
* Under Memory & Registry, select all options.
* Click the "Advanced" button (On the left hand side).
* Under "Shell Integration", select "Move deleted files to Recycle Bin".
* Under "Log-file detail", select all options.
* Click on the "Defaults" button on the left.
* Type in the full url of what you want as your default homepage and searchpage e.g. http://www.google.com.
* Click the "Tweak" button (Again, on the left hand side).
* Expand "Scanning Engine" by clicking on the "+" (Plus) symbol and select the following:
o "Unload recognized processes during scanning."
o "Obtain command line of scanned processes"
o "Scan registry for all users instead of current user only"
* Under "Cleaning Engine", select the following:
o "Automatically try to unregister objects prior to deletion."
o "During removal, unload explorer and IE if necessary"
o "Let Windows remove files in use at next reboot."
o "Delete quarrantined objects after restoring"
* Click on "Safety Settings" and select "Write-protect system files after repair (Hosts file, etc)"
* Click on "Proceed" to save these Preferences.
* Click on the "Scan Now" button on the left.
* Under "Select Scan Mode, be sure to select "Use Custom Scanning Options".
6. Close all programs except ad-aware.
7. Click on "Next" in the bottom right corner to start the scan.
8. Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT - Even if not prompted to.
9. After you log back in, Ad-Aware may run to finalize the scan and remove any locked files that it may of found. Allow it to finish.

Run HJT, close any open windows, and fix the following items (if they are still there):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\kikqv.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\kikqv.dll/sp.html#28129
O2 - BHO: (no name) - {241F4AD4-BEDA-EE12-A99D-3A6CB9B33A5F} - C:\WINDOWS\system32\msnw32.dll
O4 - HKLM\..\Run: [ntwx.exe] C:\WINDOWS\ntwx.exe
O4 - HKLM\..\RunOnce: [sdkca.exe] C:\WINDOWS\sdkca.exe
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\crnr.exe (file missing)


Using Windows Explorer, locate the following files/folders, and delete them:

C:\WINDOWS\sdkca.exeDelete this file
C:\WINDOWS\ntwx.exeDelete this file
C:\WINDOWS\kikqv.dll
Delete this file


Reboot into normal mode (simply restart your computer as you normally would),
Please run the following free, online virus scans:

http://housecall.tre.../start_corp.asp
http://www.pandasoft...n_principal.htm

Then restart your computer one more time and post a new HJT log as well as the About:Buster log I asked you to save earlier.

Kc :tazz:
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#15
heathert

heathert

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I have decided to dump my entire computer and start over, doesn't seem like this is working :tazz:


Thanks for trying.
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