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Sims 2 DVD Edition will not start


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#1
tomthumb39

tomthumb39

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Just to be as thorough as possible... here are some of the specs for this particular computer.

AMD 2500+
768MB RAM
Nvidia GeForce4 MX 4000 with 128MB DDR RAM
Win XP SP2 with all the latest updates (set to automatic)

I installed the DVD edition on this particular computer and when I go to start it up via the shortcut, executable or inserting the dvd, I get the following message:

Please insert the correct DVD-ROM, select OK and restart application

I get the same message when installing the university & nightlife expansion packs as well.

This is an original DVD with an original serial number. A few minor scratches on it, but nothing to prevent it from installing and playing since I did have it installed and working when it had an AMD 2000+ with 256MB RAM and Win XP with SP1. I don't think the service pack makes a difference because I was succesful installing it on a computer with SP2 installed.

At this point, I downloaded the latest patch and installed it. Downloaded the latest version of DirectX (9.0c) and installed it, but to no avail. I even went as far to install it on another computer (AMD64 3500+ / 2GB RAM / ATI All In Wonder 9800 Pro with 128 MB DDR RAM / Win XP SP2 with all the latest updates (set to automatic). It was successful without doing all the legwork I did for this particular computer. Any ideas?

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#2
ZEUS_GB

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Hello tomthumb39 and welcome to G2G!

Do you have any CD/DVD cloning software installed? (such as Alcohol 120%, Daemon Tools, Clone CD/DVD).
Have you tried a different DVD drive?
Have you tried updated the firmware on the drive?
Have you tried changing the transfer mode on the DVD drive to PIO only mode?
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#3
tomthumb39

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Thanks for the hearty welcome!

nero 7 installed on that computer.
Its the only dvd drive on that computer.
The firmware has not been updated. I will look into that and let you know shortly
I can look into switching the transfer mode over to PIO only mode and let you know shortly.

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#4
tomthumb39

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Updating the firmware did not help
Switching the IDE channel to PIO mode worked but will that affect CPU performance?

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#5
ZEUS_GB

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PIO transfer mode does require the CPU to be involved during the transfer of data. Easiest thing would be to change it back when you aren't playing.
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#6
tomthumb39

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Very good. Thanks a bunch!

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#7
ZEUS_GB

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That's ok, glad you got it sorted!
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