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Windows Updates fail to install


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#1
wamii

wamii

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I followed the instructions as given by gerryf in the link Windows Security Updates Fail Options but still get the failure. As he suggested I am attaching a copy of my WindowsUpdate.log. Can someone please help?

Attached Files


Edited by wamii, 29 January 2006 - 03:16 PM.

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#2
gerryf

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did you do all this--and please note_ imade a typo when typing these instructions in a nother thread, so please try this again, then post back


Start > run, type
cmd
<enter>

In the black box type each line followed by an enter
net stop wuauserv <enter>
net stop bits <enter>
rmdir /s /q %systemroot%\SoftwareDistribution <enter>
sc config wuauserv start=auto <enter>
sc config bits start=auto <enter>


Install the following two MS packages

http://www.microsoft...&DisplayLang=en

http://www.microsoft...&DisplayLang=en


regsvr32.exe msxml.dll
<enter>

start > run, type,
regsvr32.exe msxml2.dll
<enter>

start > run, type,
regsvr32.exe msxml3.dll
<enter>

start > run, type,
regsvr32.exe msxml4.dll
<enter>

start > run, type,
regsvr32.exe qmgr.dll
<enter>

start > run, type,
regsvr32.exe qmgrprxy.dll
<enter>

start > run, type,
regsvr32.exe muweb.dll
<enter>

start > run, type,
regsvr32.exe wuapi.dll
<enter>

start > run, type,
regsvr32.exe wuaueng.dll
<enter>

start > run, type,
regsvr32.exe wuaueng1.dll
<enter>

start > run, type,
regsvr32.exe wucltui.dll
<enter>

start > run, type,
regsvr32.exe wups.dll
<enter>

start > run, type,
regsvr32.exe wups2.dll
<enter>

start > run, type,
regsvr32.exe wuweb.dll

net start wuauserv
net start bits

Step four
Are you getting a specific error message?
If so, go here and check it

http://v5.windowsupd...t.aspx?ln=en-us

Step five

Start >Run, type
regsvr32 jscript.dll
<enter>

Step six

Download and install the following

http://www.microsoft...&displaylang=en]http://www.microsoft.com/downloads/details...&displaylang=en

Step seven
If you are using an antivirus program (and you should be), temporarily disable it...usually done with a right click of the icon in your system tray next to the clock. If Windows Update works, contact your antivirus program vendor for an update.

Step eight
If all the above have failed, open c:\windows\windowsupdate.log in notepad, choose Edit > Select All from menu, hit the DEL key. Save the file. Visit Windows update again. After failure, ATTACH (do not copy and paste) the c:\windows\windowsupdate.log to your next post and someone will come along and help you.
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#3
wamii

wamii

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Yes I did all the steps and accounted for the typos.
I repeated the steps as you have them listed with the same results.
I did see something I didn't expect when exscuting the "sc config wuauserv start=auto" and "sc config bits start=auto" commands. see the attached results1.txt Attached File  results1.txt   1.6KB   114 downloads
I believe that this also happened the first time I tried the listed steps.

The contents of the latest windowsupdate.log is also attached Attached File  WindowsUpdate.log2.txt   14.05KB   82 downloads
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#4
wamii

wamii

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SInce I havent gotten a reply to my re-reply, have I been lost in the shuffle?
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