[hodgeer1]

Hello,

I recently got nailed with spyware and used Hijack This to remove it. I'm afraid I have removed some necessary applications as well. When I boot up my computer, I get the messages.

Windows cannot open files: TFTP 3236, TFTP 3732, TFTP 2640

as well as:

Error loading: D0CE0C16B1, E6F1873B.DLL, C:\WINDOWS\CFGMGR51.DLL, ANUNPSZ.DLL

I've tried reloading Windows XP but that didn't make a difference, I've tried all the Windows Updates, and I've tried System Restore but it fails everytime I attempt to use it.

Please advise on the best action to take. Thanks for the help.

-Eric

[Advertisements]

Can you get to the desktop using safe mode

Start the System Restore tool at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a command prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click the following article number to view the article in the Microsoft Knowledge Base:

http://support.micro....com/kb/315222/


A description of the Safe mode boot options in Windows XP

[Retired Tech]

Can you get to the desktop using safe mode

Start the System Restore tool at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a command prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click the following article number to view the article in the Microsoft Knowledge Base:

http://support.micro....com/kb/315222/


A description of the Safe mode boot options in Windows XP

[hodgeer1]

Hey Keith,

Thanks for the help, I really appreciate it. Unfortunately, I think when I reloaded Windows last week, it took out all the restore points before the problem occurred. Is there anything I can do besides system restore to solve the problem? Thanks again.

-Eric

[Retired Tech]

This is probably quickest now

You can use these to repair XP

Possibly, you will need to boot the PC and keep tapping the delete key until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, type Y then press enter and as it reboots, look for press any key to load from CD, press enter

XP Repair Install

Or here if you are unable to run XP Repair Install

Alternative XP Repair Install Method

Use Windows Installation CD to repair the current installation, from the list, which uses a slightly different method

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

After running XP Repair you will need to install all Windows Updates

Microsoft Update