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Error b4 Desktop and Slow Loading

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  • Member
  • PipPip
  • 60 posts
Before desktop opens computer says"Error in C;\\WINNT\system32\jbi32.dlll

Also computer is generally really slow when loading things up.
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    Trusted Tech

  • Retired Staff
  • 5,236 posts
Hi DandyDon1977!

jbi32.dll is malware related, and the fact that your computer is slow running verifies that you need to take a trip to the Malware Forum.

Please go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

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