I have 2 DVD burners on my machine, one detected (E drive) and one not detected (D drive). The curious thing about it is that when I boot my machine, it's detected in the bios but the minute office starts, it disapears. So seeing that, i'm sure everything's plugged correctly.
I even found the firmware related to my ghost DVD burner, tried to install it and the firmware told me that it doesn't detect my dvd .
I really need my computer to detect this drive... it's driving me crazy... PLease help!