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Windows Media Player 9 Problem in 2000


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#1
G Dogg

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I have a problem that I think started after I installed Sygate Personal Firewall. Although, I'm really not sure if that is when it truly began.

I have Windows Media Player 9 installed. I have Windows 2000.

Anytime I try play videos online, I get the error in the topic description: "windows media player cannot play file because a network error occurred." It then tells me to check my network settings to make sure I am connected to the internet. I check everything and definitely am always on the internet while trying to view these files on the internet.

I thought maybe it was a problem with the video host whose videos I was trying to view, but that's not the problem, either, as others are able to view them on their computers. It's simply a problem on my end.

These are wmv files.

Like I said above, I believe the issue began when I installed Sygate, but I'm not 100% sure of that. I have made sure to allow WMP 9 access to the internet and allowed access to any applications that looked like they were Windows Media Player (was that a good idea?).

I have no idea how to fix this.

If anyone could help me out here, I'd be most appreciative. Thanks in advance!
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#2
dsenette

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try completely disableing sygate...just for a test..and see if you can connect with the videos...also..try updating your media player
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#3
G Dogg

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Ok. I did both of those and it still won't play. Apparently it wasn't Sygate.

Is there something else I can do?

Edited by G Dogg, 03 February 2006 - 12:40 PM.

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