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Computer Keeps Shutting Down


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#1
pvc4twenty

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My computer will run for minutes at a time then cut off. I have windows XP. Everything is new. At first it was running for sporadic amounts of time 5, 10 min. sometimes 2 hours with no problem. Now it cuts off as soon as my desktop becomes visible. I have replaced the mobo. I have tried different RAM. I need some serious help. PLEASE help. I have an ASUS A8V-Deluxe. Corsair RAM, XFX graphics card, WD 200 gb and WD 80 gb hard drives and an AMD athalon 64 3500 Venice.

P.S. when it cuts off it gives me a stop error, something about physical memory dump, etc.

Edited by Kat, 04 February 2006 - 01:56 AM.

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#2
DeSade

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Next time this happens copy down any Fatal Exceptions or Exception error codes.

They look a like this, but with different numbers/letters

0028:00028786

ch43:00834543

Now am I right in assuming before the memory dump your getting a BSOD (blue screen of death)?

Now in order too see the codes above you may have to stop your computer rebooting itself after it crashes
go here and do this

Control panel/
double click system/
click advanced tab/
look in the startup and recovery box/
click settings/
look in system failure box/
UNCHECK automatically restart.

then your blue screen will stay there till you press the reset button on your machine and give you enough time to note down the messages.
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#3
pvc4twenty

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Message reads as follows:

***Stop: 0x00000050 (0xFF00FFF8, 0x00000000, 0x80543C1D, 0x00000000)

Beginning dump of physical memory
Physical memory dump complete

Thank you for your help.
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#4
DeSade

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Thanks for that its a good start.

Is there any other text on the screen when you see that, if so could you please post it.
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#5
pvc4twenty

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A problem has been detected and windows has been shut down to prevent damage to your computer.

PAGE_FAULT-IN_NONPAGED-AREA

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacterer for any windows updates you might need.
If problem continues, remove any newly installed hardware or software. Disable BIOS memory options such as caching or shaowing.
If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Setup Options and then select safe mode.

Technical Information:
***Stop: 0x00000050 (0xFF00FFF8, 0x00000000, 0x80543C1D, 0x00000000)

Beginning dump of physical memory
Physical memory dump complete
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#6
limeman

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My money is on the RAM. Exactly what type did you buy at first, how many sticks, etc? Then when you tried other RAM what was it exactly? You have a dual channel board and sometimes they are picky on what slots you stick your RAM in; single sided do X, double sided do Y, blah blah blah.
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#7
pvc4twenty

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Corsair Value Select 2x512 DDR400. Tried all of the different RAM slots which is initially what led Asus to persuade me it was a bad board. Now that the new board has arrived I still have the same problem. The replacement RAM I tried might have been Crucial. I am not sure it was a friends.

Edited by pvc4twenty, 03 February 2006 - 11:58 PM.

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#8
DeSade

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Cause

Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).

Another common cause is the installation of a faulty system service.

Antivirus software can also trigger this error, as can a corrupted NTFS volume.


Resolving the Problem

Resolving a faulty hardware problem: If hardware has been added to the system recently, remove it to see if the error recurs. If existing hardware has failed, remove or replace the faulty component. You should run hardware diagnostics supplied by the system manufacturer. For details on these procedures, see the owner's manual for your computer.

Resolving a faulty system service problem: Disable the service and confirm that this resolves the error. If so, contact the manufacturer of the system service about a possible update. If the error occurs during system startup, restart your computer, and press F8 at the character-mode menu that displays the operating system choices. At the resulting Windows Advanced Options menu, choose the Last Known Good Configuration option. This option is most effective when only one driver or service is added at a time.

Resolving an antivirus software problem: Disable the program and confirm that this resolves the error. If it does, contact the manufacturer of the program about a possible update.

Resolving a corrupted NTFS volume problem: Run Chkdsk /f /r to detect and repair disk errors. You must restart the system before the disk scan begins on a system partition. If the hard disk is SCSI, check for problems between the SCSI controller and the disk.

Finally, check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing the error. Disabling memory caching of the BIOS might also resolve it.


Every reference I have found to your list of numbers
Stop: 0x00000050 (0xFF00FFF8, 0x00000000, 0x80543C1D, 0x00000000)
has been related back to a A8V

4th post down the page
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#9
limeman

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Again, I think it is the RAM. Once I saw "Value", I am now more sure than before. You need some high quality ram to go with your high quality system. Do everything you can to get a stick or two from a buddy so that your not dropping $150 and still have the same problem. Check out Crucial XMS or Kingston Hyper X, Mushkin also has some good stuff. Stay away from the "Value" or "Value Line" RAM if possible. It is very tempting due to the price, but in the end, RAM is King.
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#10
DeSade

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All said and done I have to agree with Lime.

Ram is the most likely source and the motherboard is just a coincidence.

Its possible that the board requires/likes quality ram and the ram your using just isn't good enough for it.

Keep your $100 and put it towards better RAM.

Edited by DeSade, 04 February 2006 - 02:23 AM.

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#11
pvc4twenty

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I appreciate the help you two have given me. I have to agree based upon the fact that Asus replaced the board. Although the Value Select RAM is listed on their Qualified Vendors List I should have shelled out some more dough. I will purchase some high-end RAM and see if that changes anything. Thanks again. I will post as soon as I get a couple of new sticks.
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