I'm aware of that restriction james, that's why I did not ask likite to do an actual scan with Trojan Remover. Those 2 features of TR I asked him to use can sometimes fix errors that infections cause with internet explorer. I had no intention of actually cleaning an infection if there is one.
likite, please download CCleaner from the following address: http://www.snapfiles...r/ccleaner.html
After installing it, run it. UNcheck all the options in the first section except for Temporary Internet Files
. For the second section, UNcheck everything. For the third section, check everything except for Empty Recycle Bin
. For the last section, leave it unchecked.
Now click on the Applications
tab and UNcheck everything except for Cookies
under Fire Fox if it is there.
Now click on the button Analyze
. After a list of files appears in the window (it may take a while), press the button Run Cleaner
. If it asks you to confirm file deletion, press OK
. All done!
If the problem persists after doing the cleanning, please follow all the directions found here
. After you get to step 5, if your problem is not resolved, post a HijackThis log in the Malware forum
. If your problem persists after getting a clean bill of health from a malware expert, return here and we'll continue troubleshooting. If your problem is resolved by a malware expert, let us know. I always like to know the results