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problems with ewido

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alright so on my friends computer i was running everything that is in that list to do, she has a sony vaio desktop just an fyi, when i was running ewido about half way through the complete computer scan the computer restarted itself, yeah so i thought w.e ill jsut do it again, but no, the computer now says disk read error press alt ctl del to restart, and this is after a vaio screen appears and a pentium 4 screen appears, there is no option to run in safe mode so i dont know how to do that, i was wondering if anyone would know what i could do, i was also wondering if i could use my windows XP disc and reinstall XP on her machine, but since its a vaio i dont know if it will work like that, if you could help or let me know what happened then please let me know. thanks so much
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Hi shockerboy8...

First, try tapping the F8 key during the boot sequence and see if you can access the Safe Mode options screen. If you can, choose Safe Mode and run a System Restore (go back a couple of restore points if possible) and see if that gets things going again.

If your disk is the same version of XP that is installed on the Sony machine (ie: XP SP1, SP2, Home, or Pro), you can use it to run this REPAIR to your installation of XP. This procedure will not damage or change your current files or settings...it will just repair or replace damaged system files. You will be asked for your Installation CD and may be asked for your product key (use the product key for the Sony...not the key for your disk). Follow the instructions carefully...print them out if you can. Note: This option is not always available on OEM Recovery Cd's

Once this repair has completed, you will have to download all Windows Updates again.

Let us know how it goes...

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