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Cleanup! utility and Windows difficulties


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#1
choxer

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I just ran the Steven Gould Cleanup! utility on my friends laptop to clean out temporary files. I think I goofed. Having not had difficulty on my machine, I did not backup before running the utility. His laptop didn't like this and I appear to have deleted some necessary files. Now his Windows taskbar is not working properly, the start button is missing and will not respond even with the Windows button, iTunes will not open and I can't seem to download any .exe files through IE. My guess is that I will have to reinstall Windows XP. He doesn't have his XP disk though. I'm not a complete mutant when it comes to troubleshooting, but I don't really know what to do. Can you guys help??
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#2
Retired Tech

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Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot.

You may need to press ctrl + alt + delete to get task manager, then click file, new task then type sfc /scannow then press enter
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#3
choxer

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Keith thanks very much. Even ctrl alt delete isn't responding. I have gaffled everything apparently. If I grab an XP installation disk will that be enough. This is what I get for drinking and then installing software applications. Go Steelers?
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#4
Retired Tech

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You will need a CD for most things, at worst you may need to do a repair install, which will leave your programmes and data intact but involve re-installing all the updates

If you downloaded SP2 then you need to get an XP SP1 CD
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