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Unusually Slow/Randomly Dying Internet


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#1
Discloner

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First and foremost, Pardon my ignorance as to the inner workings of of cable internet. I like to think I'm pretty tech savvy, or atleast adapt quickly to anything that needs to be done, but the various programs, features, and properties that all work together to get the internet flowin' smoothly still mostly illudes me. I posted this help inquiry over at the Dell support forums (not official help, but much like this place) but nobody got back to me.

That being said, I'm having internet issues.

I recently had cable internet service installed in my apartment (Or...High Speed internet, whatever the current term is, heh). The technition who installed it had some trouble, the internet was running extremely slow, and even had to call for support in the process. To assure me it wasn't the cable line/service, he even hooked up his own laptop to the same line and it worked perfectly fine. He eventually got it working, but shortly after he left I started having problems with it conking out on me. I'd get 'limited or no connectivity' messages. I fiddled around with the settings a bit, and got the internet back up...but occasionally it'd slow down (oddly enough) to a point where no pages would load in my browser, but AIM would still work fine. I'd be tempted to think it was my ISP, if the guy hadn't hooked up his computer with it working fine.

A week later, it's working a lot better...however its still running unusually slow and the internet still stops working every 45 minutes - hour (not really to a point where it could be timed, its more random than anything). What's odd is that when it stops working, the connection doesn't seem to think its not working anylonger. It still acts as though it's connected and it even continually sends out packets; it just seems to have frozen in terms of receiving them.

On the other hand, my wireless card (and connection deriving from it) at school is absolutely fine.

My ISP is Adelphia (I hate them but there really aren't any other ISPs around); I've got a Broadcom 440x 10/100 Integrated Controller, and a Belkin Pre-N Wireless Notebook card from my wireless internet.

If it helps solve the mystery, the internet seems to stop working after doing something that requires a constant reception of packets (ie- Downloading a large file, Streaming video, loading multiple pages at once). When watching a trailer at apple's site more times then not the internet will cut out. (The worst it's been all week was when I was watching a trailer over at Yahoo that was loading slowly and wouldn't finish downloading before the connection stopped recieving).

I haven't a clue what could be causing this...so if anyone has any ideas as to help, I'd be most appreciative considering it's annoying to having to get up and unplug the cable modem everytime the internet cuts out. Hopefully this place will be more helpful then the support forums over at Dell...which is funny considering they're support forums for Dell. :tazz:
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#2
Dan

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Hi Discloner,

Do you have any Firewalls installed on your computer? Could you please try restarting your computer into Safe Mode with Networking, connect to the Internet and then try to browse the web -- see if your connection is still slow/faulty.

Please goto Start --> Run --> type EVENTVWR --> press OK --> Now, look under the System log for any errors and/or warnings. If you find a TCP/IP error, please open it by double clicking on it. Is the error message inside identical to this:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.
If so, please download this Patcher (the english version; top link). Run it (choose to increase the limit to 50). Reboot your computer and test your connection.
If that particular error/warning is not present, please list any other errors/warnings located in your log.

Your Internet could also be running slow if you have Malware installed. Please follow all of the steps located here. Once done, you may also need to post a HJT log here.

Could you please check how many connections you have:
Goto Start --> Run --> type CMD and press OK --> type netstat -a -- please post the results here by right-clicking on the Command Prompt window, selecting 'Select All', pressing the Enter key, and then posting on this forum.

Finally, perform a tracert to google.com --> Goto Start, Run, type CMD and press OK --> type tracert google.com --> wait for it to finish, and then please copy/paste the results into your next reply.

Thanks,
Dan.
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#3
Discloner

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Hi Discloner,

Do you have any Firewalls installed on your computer? Could you please try restarting your computer into Safe Mode with Networking, connect to the Internet and then try to browse the web -- see if your connection is still slow/faulty.

I did the Safe mode for a bit and the connection seemed to work a lot better. The connection seemed a lot more steady (wasn't fluxing between various speeds) and it wasn't cutting out during the short time I tested it, even after testing a few large downloads (trailers), which usually do it in. Can't say for sure whether it would've cut had I stayed on longer though. When I run the computer normally it cuts out randomly (as a matter of fact, I've had to do the unplug/plug thing while typing this because it cut out).



Please goto Start --> Run --> type EVENTVWR --> press OK --> Now, look under the System log for any errors and/or warnings. If you find a TCP/IP error, please open it by double clicking on it. Is the error message inside identical to this:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.
If so, please download this Patcher (the english version; top link). Run it (choose to increase the limit to 50). Reboot your computer and test your connection.
If that particular error/warning is not present, please list any other errors/warnings located in your log.


There is an TCP/IP Error that says what you suggested it might (As well as some others that claim they couldn't start because of safe-mode), but the TCP/IP one was logged before I ran safe mode, so I downloaded the patcher and increased the limit as instructed. I'll reboot as soon as I post this.

As for other Errors (Aside from the Safe-mode caused ones):
Error - IPNATHLP - "The Network Address Translator (NAT) was unable to request an operation of the kernel-mode translation module. This may indicate misconfiguration, insufficient resources, or an internal error. The data is the error code."

Error - DHCP - "The IP address lease 192.168.100.11 for the Network Card with network address 000BDBE7F226 has been denied by the DHCP server 192.168.100.1 (The DHCP Server sent a DHCPNACK message)." (There are a couple of these)

Error - bcm4sbxp -"Broadcom 440x 10/100 Integrated Controller: The network link is down. Check to make sure the network cable is properly connected." (This sounds like it was caused when I unplugged/plugged in the modem to get the connection back. There are also a couple of these)

Warning - System - "The server could not bind to the transport \Device\NetBT_Tcpip_{BADD394E-DBD4-4D14-A18D-7BD20A831CFE}."



Your Internet could also be running slow if you have Malware installed. Please follow all of the steps located here. Once done, you may also need to post a HJT log here.

I'm pretty sure I'm Malware free. But just to be sure, I'll follow through the instructions. =)

Could you please check how many connections you have:
Goto Start --> Run --> type CMD and press OK --> type netstat -a -- please post the results here by right-clicking on the Command Prompt window, selecting 'Select All', pressing the Enter key, and then posting on this forum.

Finally, perform a tracert to google.com --> Goto Start, Run, type CMD and press OK --> type tracert google.com --> wait for it to finish, and then please copy/paste the results into your next reply.


Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Cody Silfies>TRACERT GOOGLE.COM

Tracing route to GOOGLE.COM [72.14.207.99]
over a maximum of 30 hops:

1 15 ms 10 ms * vt-williston-cuda1f1-gate.sbtnvt.adelphia.net [6
9.162.164.1]
2 29 ms 8 ms 8 ms 68.232.16.149
3 21 ms 15 ms 13 ms 24.48.204.209
4 18 ms 14 ms 14 ms unk-426d0e99.adelphiacom.net [66.109.14.153]
5 13 ms 13 ms * p1-00-00-00.a0.cdp00.adelphiacom.net [66.109.1.46]
6 21 ms 22 ms 23 ms p3-02-00-00.r0.nyc90.adelphiacom.net [66.109.1.21]
7 56 ms 54 ms 53 ms p3-02-00-00.c1.chi75.adelphiacom.net [66.109.0.101]
8 54 ms 53 ms * p3-00-00-00.p0.chi91.adelphiacom.net [66.109.3.26]
9 56 ms 56 ms 52 ms 72.14.197.49
10 57 ms 54 ms 71 ms 216.239.46.5
11 53 ms 57 ms 57 ms 66.249.95.120
12 68 ms 67 ms 67 ms 72.14.236.20
13 69 ms 70 ms 70 ms 66.249.94.78
14 68 ms 70 ms 70 ms 66.249.94.74
15 69 ms 73 ms 82 ms 72.14.236.134
16 70 ms 75 ms 72 ms 72.14.236.134
17 76 ms 67 ms 70 ms 72.14.207.99

Trace complete.


Thanks!
-Cody
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#4
Dan

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Hi Cody,
Your tracert shows that you are losing packets. Could you please perform a tracert in Safe Mode with Networking and post the results, so that I can see if you still lose packets.

When you lose the connection, rather than unplugging / plugging the modem back in, try this:
Start --> Run --> type CMD --> press OK. Now type:
  • ipconfig /release -- wait for the connection to release; then
  • ipconfig /renew -- wait for the connection to re-establish, or alternatively for an error message to display -- if it is an error message, please post the message.
Thanks,
Dan.
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#5
Discloner

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The Command window keeps closing right after it runs the tracert, so I couldn't copy the whole thing. I was able to copy:


Tracing route to google.com [64.233.187.99]
over a maximum of 30 hops:

1 20 ms * 9 ms vt-williston-cuda1f1-gate.sbtnvt.adelphia.net [69.162.164.1]
2 11 ms 8 ms * 68.232.16.149
3 15 ms 13 ms * 24.48.204.213
4 14 ms 12 ms * unk-426d0e99.adelphiacom.net [66.109.14.153]
5 14 ms 14 ms * p1-00-00-00.a0.cdp00.adelphiacom.net [66.109.1.46]
6 23 ms 22 ms 24 ms p3-02-00-00.r0.nyc90.adelphiacom.net [66.109.1.21]
7 57 ms 53 ms 54 ms p3-02-00-00.c1.chi75.adelphiacom.net [66.109.0.101]
8 57 ms 54 ms 53 ms p3-00-00-00.p0.chi91.adelphiacom.net [66.109.3.26]
9 55 ms 53 ms 54 ms 72.14.197.49
10 53 ms 53 ms 54 ms 216.239.46.5
11 55 ms 55 ms 55 ms 66.249.95.120
12 60 ms 57 ms 73 ms 64.233.175.99
13 57 ms 58 ms 59 ms 72.14.236.15
14 57 ms 57 ms 60 ms 216.239.49.222
15 59 ms 60 ms 60 ms 216.239.49.226
16 59 ms 57 ms 58 ms 64.233.187.99


Up till it closed itself out, so I'm pretty sure I wasn't able to copy the whole thing.

Also, the connection cut out while in safe mode. Though I wasn't able to do the ipconfig/renew/release because I couldn't recall the command.

Edited by Discloner, 05 February 2006 - 11:31 PM.

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#6
Dan

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You're still losing packets whilst in safe mode... Which is very strange, as it usally suggests a hardware issue. Are you sure your modem is fine? Your cable?

Please goto Start --> Run --> type CMD and press OK --> type netstat -s -p tcp --> Once it's finished, please post the results.

Goto Start --> Programs --> Accessories --> Communications --> Network Connections --> Right-click your Local Area Connection --> Select Properties --> Press the Configure... button, next to your NIC --> Select the Advanced tab --> Under Property, select Media Type --OR-- Link speed/Duplex Mode --OR-- Network Link Selection, Connection Type, Duplex Mode, or any similarly-named property which can have Values looking like Auto-Negotiation, or 10BT, or 10BaseT. --> Now you'll see the Value: -- this will tell you what Duplex it is set at. In the Value box, select a value which either (a) explicitly says half-duplex or semi-duplex, or (b) at least does not say full-duplex [e.g. 10BaseT on its own is OK]. If there is a choice between 10 and 100 with half-duplex, choose the 10. Do not choose 10Base5, 10Base2, or AUI. Once you've changed the value, press OK until you have exited out of all of the screens, and then restart your computer -- perform another tracert and also see if your connection is still faulty.
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#7
Discloner

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You're still losing packets whilst in safe mode... Which is very strange, as it usally suggests a hardware issue. Are you sure your modem is fine? Your cable?

Pretty sure (though not 100%). I mean everything works fine via Wireless while I'm on campus. And back in December when I was splitting the internet with my roommate on a router, it worked fine barring a few hiccups here and there (which eventually went away altogether).

Please goto Start --> Run --> type CMD and press OK --> type netstat -s -p tcp --> Once it's finished, please post the results.


TCP Statistics for IPv4

Active Opens = 1309
Passive Opens = 1
Failed Connection Attempts = 32
Reset Connections = 134
Current Connections = 7
Segments Received = 7269
Segments Sent = 7306
Segments Retransmitted = 28

Active Connections

Proto Local Address Foreign Address State
TCP Xavier:1770 205.188.7.205:5190 ESTABLISHED
TCP Xavier:1771 oam-d17b.blue.aol.com:5190 ESTABLISHED
TCP Xavier:1772 205.188.8.173:5190 ESTABLISHED
TCP Xavier:2323 216.239.37.99:http ESTABLISHED
TCP Xavier:2324 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2325 216.239.37.99:http ESTABLISHED
TCP Xavier:2326 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2327 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2328 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2329 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2330 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2331 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2332 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2333 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2334 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2336 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2337 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2338 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2339 64.233.161.147:http ESTABLISHED
TCP Xavier:2340 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2341 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2342 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2343 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2346 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2347 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2348 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2349 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2353 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2354 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2356 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2357 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2358 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2359 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2360 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2361 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2362 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2363 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2364 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2366 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2367 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2368 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2373 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2374 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2376 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2377 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2378 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2379 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2380 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2381 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2382 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2383 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2384 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2385 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2386 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2387 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2388 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2394 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2398 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2399 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2400 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2402 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2403 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2404 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2406 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2407 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2409 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2411 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2412 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2413 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2414 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2415 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2416 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2417 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2419 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2420 geek13.gtghosting.com:http TIME_WAIT
TCP Xavier:2421 66.249.83.19:http ESTABLISHED


Goto Start --> Programs --> Accessories --> Communications --> Network Connections --> Right-click your Local Area Connection --> Select Properties --> Press the Configure... button, next to your NIC --> Select the Advanced tab --> Under Property, select Media Type --OR-- Link speed/Duplex Mode --OR-- Network Link Selection, Connection Type, Duplex Mode, or any similarly-named property which can have Values looking like Auto-Negotiation, or 10BT, or 10BaseT. --> Now you'll see the Value: -- this will tell you what Duplex it is set at. In the Value box, select a value which either (a) explicitly says half-duplex or semi-duplex, or (b) at least does not say full-duplex [e.g. 10BaseT on its own is OK]. If there is a choice between 10 and 100 with half-duplex, choose the 10. Do not choose 10Base5, 10Base2, or AUI. Once you've changed the value, press OK until you have exited out of all of the screens, and then restart your computer -- perform another tracert and also see if your connection is still faulty.


Set it to 10mb Half and it yielded this:

C:\Documents and Settings\Cody Silfies>tracert google.com

Tracing route to google.com [72.14.207.99]
over a maximum of 30 hops:

1 13 ms 12 ms * vt-williston-cuda1f1-gate.sbtnvt.adelphia.net [69.162.164.1]
2 10 ms 8 ms 9 ms 68.232.16.149
3 17 ms 12 ms * 24.48.204.209
4 23 ms 14 ms 15 ms unk-426d0e99.adelphiacom.net [66.109.14.153]
5 14 ms 13 ms * p1-00-00-00.a0.cdp00.adelphiacom.net [66.109.1.46]
6 24 ms 23 ms 23 ms p3-02-00-00.r0.nyc90.adelphiacom.net [66.109.1.21]
7 56 ms 53 ms 53 ms p3-02-00-00.c1.chi75.adelphiacom.net [66.109.0.101]
8 56 ms 53 ms 53 ms p3-00-00-00.p0.chi91.adelphiacom.net [66.109.3.26]
9 54 ms 52 ms 54 ms 72.14.197.49
10 57 ms 55 ms 53 ms 216.239.46.5
11 55 ms 54 ms 53 ms 66.249.95.120
12 81 ms 68 ms 69 ms 72.14.236.20
13 69 ms 68 ms 73 ms 66.249.94.68
14 68 ms 71 ms 71 ms 66.249.94.92
15 69 ms 68 ms 69 ms 72.14.236.134
16 79 ms 70 ms 69 ms 72.14.236.134
17 68 ms 79 ms 72 ms 72.14.207.99

Trace complete.

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#8
Dan

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Goto Start, Run, type CMD, press 'OK' and then type: IPCONFIG /ALL - please post the results here by right-clicking on the Command Prompt window, selecting 'Select All', pressing the Enter key, and then posting on this forum. Alternately, you can save your information to a text file by using the following command: IPCONFIG /ALL > C:\ipconfig.txt -- navigate to that text file, and copy/paste the information from it.

Has the TCP/IP error occurred since you increased the limit?

Try WinsockFix. Once run, reboot and test your connection.

If that fails, please goto Start, Run, type CMD, press 'OK', then do the following:
1. Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

2. Reset TCP/IP stack to installation defaults: netsh int ip reset reset.log

Reboot and test.

Please download LSPFix from here. Run the LSPFix.exe that you have just finished downloading, and please list all of the protocols that are in the 'Keep' and 'Remove' list; if there are protocols in the 'Remove' list, then please don't click 'Finish>>'. Simply close the program by pressing ALT+F4 or the Close [x] button.
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#9
Discloner

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Goto Start, Run, type CMD, press 'OK' and then type: IPCONFIG /ALL - please post the results here by right-clicking on the Command Prompt window, selecting 'Select All', pressing the Enter key, and then posting on this forum. Alternately, you can save your information to a text file by using the following command: IPCONFIG /ALL > C:\ipconfig.txt -- navigate to that text file, and copy/paste the information from it.


Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Cody Silfies>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Xavier
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : sbtnvt.adelphia.net

Ethernet adapter Adelphia:

Connection-specific DNS Suffix . : sbtnvt.adelphia.net
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller
Physical Address. . . . . . . . . : 00-0B-DB-E7-F2-26
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 69.162.165.207
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Default Gateway . . . . . . . . . : 69.162.164.1
DHCP Server . . . . . . . . . . . : 67.20.159.220
DNS Servers . . . . . . . . . . . : 68.168.96.162
68.168.96.165
Lease Obtained. . . . . . . . . . : Monday, February 06, 2006 2:55:17 AM

Lease Expires . . . . . . . . . . : Monday, February 06, 2006 2:55:17 PM


Has the TCP/IP error occurred since you increased the limit?

Doesn't look like it. Only DHCP Errors, DCOM Errors, and a Server Error really (the rest in here seem as though they were caused by my trip back to safe mode again). There's also a few from the Broadcom Controller going down in here.

Try WinsockFix. Once run, reboot and test your connection.

If that fails, please goto Start, Run, type CMD, press 'OK', then do the following:
1. Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

2. Reset TCP/IP stack to installation defaults: netsh int ip reset reset.log

Reboot and test.


Done and Doner. Internet seems to be working a tad faster and it didn't konk out after I tried a trailer or a streaming video, which is promising. I ran a speed test over at http://www.speakeasy.net/speedtest/ and my download speed went from Upper 900kbps prior to your assistance, to about 3000kbps. So there's most definetly an improvement.

Please download LSPFix from here. Run the LSPFix.exe that you have just finished downloading, and please list all of the protocols that are in the 'Keep' and 'Remove' list; if there are protocols in the 'Remove' list, then please don't click 'Finish>>'. Simply close the program by pressing ALT+F4 or the Close [x] button.

There isn't anything in the remove side. :tazz:

Edited by Discloner, 06 February 2006 - 02:50 AM.

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#10
Dan

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Done and Doner. Internet seems to be working a tad faster and it didn't konk out after I tried a trailer or a streaming video, which is promising. I ran a speed test over at http://www.speakeasy.net/speedtest/ and my download speed went from Upper 900kbps prior to your assistance, to about 3000kbps. So there's most definetly an improvement.

From my experience, when you get your hopes up, technology goes out of it's way to dash them :tazz:

There isn't anything in the remove side.

Could you please list the protocols in the Keep side?

Please let me know if you are disconnected again.
Thanks,
Dan.
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#11
Discloner

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From my experience, when you get your hopes up, technology goes out of it's way to dash them :)

I hear you. That's why I'm stopping short of saying it's fixed. :)

Could you please list the protocols in the Keep side?

mswosck.dll - Tcpip
winrnr.dll - NTDS
nwprovau.dll - NWLink IPX/SPX/NetBIOS
rsvpsp.dll - (Protocol Handler)


Please let me know if you are disconnected again.
Thanks,
Dan.

Definetly will, but so far so good. :tazz:
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#12
Dan

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Okay, all of your protocols look fine. If you want to see if your connection is fixed, you should run another tracert. Hopefully things are fixed, though :tazz:
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#13
Discloner

Discloner

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I'm not entirely sure what I'm looking for to spot lost packets when running a tracert, so perhaps you could clear that up just a tad for me? =)

Data aside, the connection is still going strong (albeit a tad slower then last night) and hasn't 'frozen' up once since last night, so it seems as though it's fixed, or atleast more fixed then it was to start off with.

Just to be sure though my latest tracert to google produced this:

Tracing route to google.com [64.233.187.99] over a maximum of 30 hops:

1 12 ms 10 ms * vt-williston-cuda1f1-gate.sbtnvt.adelphia.net [69.162.164.1]
2 10 ms 9 ms * 68.232.16.149
3 16 ms 15 ms * 24.48.204.213
4 16 ms 14 ms * unk-426d0e99.adelphiacom.net [66.109.14.153]
5 17 ms 15 ms * p1-00-00-00.a0.cdp00.adelphiacom.net [66.109.1.46]
6 31 ms 23 ms 22 ms p3-02-00-00.r0.nyc90.adelphiacom.net [66.109.1.21]
7 54 ms * 55 ms p3-02-00-00.c1.chi75.adelphiacom.net [66.109.0.101]
8 60 ms 56 ms 53 ms p3-00-00-00.p0.chi91.adelphiacom.net [66.109.3.26]
9 107 ms 57 ms * 72.14.197.49
10 62 ms 56 ms 56 ms 216.239.46.5
11 57 ms 53 ms 56 ms 66.249.95.120
12 58 ms 58 ms 57 ms 64.233.175.99
13 60 ms 59 ms 62 ms 72.14.236.13
14 85 ms 63 ms 58 ms 72.14.236.19
15 74 ms 62 ms 59 ms 64.233.187.99

Trace complete.


If everything checks out, thanks so much for your help! I thought I'd be doomed to crippled internet for quite sometime. Your assistance is much appreciated. :tazz:
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#14
Dan

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An * is a lost packet. And it looks like you're still losing packets :tazz: However, if your connection is not freezing, or locking up, then you should be okay, as lost packets can be caused by a wide range of things, most them out of your control.

Data aside, the connection is still going strong (albeit a tad slower then last night)

Your connection speed will vary depending on the server strain (ie: if there are alot of people using your ISP at the same time as you, your connection speed will decrease slightly).
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#15
Discloner

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An * is a lost packet. And it looks like you're still losing packets :) However, if your connection is not freezing, or locking up, then you should be okay, as lost packets can be caused by a wide range of things, most them out of your control.Your connection speed will vary depending on the server strain (ie: if there are alot of people using your ISP at the same time as you, your connection speed will decrease slightly).

I assumed as much, very few would be using the internet at 3am when we were doing this last night. :)

Thank you very much for your time and help. If I experience any other problems concerning the issues we worked to fix in this thread, I'll be sure post em', but it looks like things are all set.

Do you have any ideas as to why the issue arose in the first place?

Thanks again! :tazz:
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