[computermom4]

Oh yeah, the good old HP/Compaq site that I spent countless hours navigating in the past.
Nope, don't get the BIOS Setup screen with F1, F2, Delete Key, F10.

Open to ALL and ANY suggestions.

As stated above:
With pressing the F10 key, I get the screen described above.
The very top and bottom bands are royal blue, and under the top band is s turquoise band that contains the "System Communications . . . . Exit" options that can be selected with the arrow keys.
Below that are the options associated with each of the options listed in the turquoise band on a white screen

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Please help

Edited by computermom4, 09 February 2006 - 01:38 PM.

[computermom4]

Please help

Edited by computermom4, 09 February 2006 - 01:38 PM.

[computerwiz12890]

Looking back at the beginning of this thread, the fact that your computer saw the CD, but complained about it means the drive is being recognized properly. So we will forget about BIOS for now. Do these 2 things for me:

1. Try the restore CD in the other drive. In the first post, you said, "when using the upper drive", have you tried it in the lower drive? If not, try it and let me know how it goes.

2. Download Nero CD-DVD Speed onto a computer that has Win98 or above. Unzip it and run it. Put the restoration CD into the drive. In the dropdown menu at the top, select the drive that has the restoration CD in it. Now, in the menu at the top, click on Extra > ScanDisk... Check the options at the bottom that say File Test and Surface Scan. Now click on Start. When the scan is finished, click on Save and attach the report to your reply to me.


BTW, do you have a full Windows 98 CD, or do you only have special restore CDs?

[computermom4]

For some reason I didn't receive this post until about an hour ago.
I was re-doing everything I had done in the past,
typing in the results here, and then lost it all, so here goes again!
The screen looks like this:


Microsoft Windows 98 Startup Menu
=======================

1. QuickRestore with Quick Format
2. QuickRestore with Full Format
3. Virus Scan
4. Diagnostics
5. Exit to DOS

Enter a choice:







F5=Safe mode Shift+F5=Command prompt Shift +F8=Step-by-step confirmation[n]

-----------------------------------------------------------------------------------------------------------------------------
When putting the CD in the bottom drive, I get the following:

a few commands are displayed (too fast to really read, but a couple reference SLAVE and MASTER), a green screen flashes, followed by a black screen with the following message:

CDR101: Not ready reading drive O
Abort, Retry, Fail?

[computermom4]

I only have a special restore CD

[computermom4]

Okay,
Here's the result of the scan

Attached Files

•  FileTest.txt   200bytes   213 downloads

[computerwiz12890]

According to the report you attached, the CD is damaged. Although the damage is only 1.6%, you will be missing files when restoring, possibly key files. You can try a restore, but it will probably fail. Let's try to restore it, even with the damage. But I wouldn't expect too much.

Get back to this screen:

Microsoft Windows 98 Startup Menu
=======================

1. QuickRestore with Quick Format
2. QuickRestore with Full Format
3. Virus Scan
4. Diagnostics
5. Exit to DOS

When you get there, select #1. Follow the onscreen instructions. If you need any help, let me know. If it fails, you will need another CD because this one is damaged in critical areas.

[computermom4]

Hmmmmm,
I was skeptical, so ran it again, in my other drive.
Attached is the SECOND file test

Attached Files

•  FileTest2.TXT   200bytes   169 downloads

[computerwiz12890]

That just means the CD drive you used this time is better at reading damaged discs. But like I said, we can try to restore it regardless of the damage and see if it works.

Get back to this screen:

Microsoft Windows 98 Startup Menu
=======================

1. QuickRestore with Quick Format
2. QuickRestore with Full Format
3. Virus Scan
4. Diagnostics
5. Exit to DOS

When you get there, select #1. Follow the onscreen instructions. If any error occurs, let me know what it says. If you're not sure about something during the restoration, let me know.

BTW, have you seen this?: http://h10025.www1.h...cname=c00007689

Edited by computerwiz12890, 10 February 2006 - 07:43 AM.