Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Acrobat 7 Professional


  • Please log in to reply

#1
semper4148

semper4148

    New Member

  • Member
  • Pip
  • 4 posts
When I scan a document using acrobat 7 Pro, I get the following message; Acrobat could not access the recognition service because: unable to launch the paper capture recognition service. this is probably due to either a low memory situation or a corrupt installation. I've re-installed the program, but the problem is still there. HELP PLEASE Thanks, FW
  • 0

Advertisements


#2
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
did you set a fixed swap file? If so, set it to let windows handle it. How much ram do you have? How much harddrive space (free) do you have?
  • 0

#3
semper4148

semper4148

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
No. I didn't set a fixed swap file. Where is it in the computer?
My ram total physical memory is 512 MB, my available physible memory is 269 MB
my harddrive space total 120 GB, total free space is 91 GB
  • 0

#4
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
right click MY COMPUTER, choose PROPERTIES, choose ADVANCED, choose SETTINGS button in PERFORMANCE AREA choose ADVANCD (again), choose CHANGE in virtualmemory, click LET WINDOWS MANAGE (if it is not already)
  • 0

#5
semper4148

semper4148

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
I didn't see a box under change in virtual memory for- LET WINDOWS MANAGE

I saw a box for - CUSTOM SIZE
- SYSTEM MANAGED SIZE
- NO PAGING FILES
  • 0

#6
computerwiz12890

computerwiz12890

    Fixer-upper guy

  • Retired Staff
  • 1,802 posts
Choose SYSTEM MANAGED SIZE.
  • 0

#7
semper4148

semper4148

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
My computer handles the acrobat scanning problem a little better, but it didn't complete the recognition process. After 2 minutes of the program searching, it gives me the same message as in the begining. It also states unable to process the page because the paper capture recognition service experienced an error.
  • 0

#8
computerwiz12890

computerwiz12890

    Fixer-upper guy

  • Retired Staff
  • 1,802 posts
Try reinstalling Acrobat.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP