[semper4148]

When I scan a document using acrobat 7 Pro, I get the following message; Acrobat could not access the recognition service because: unable to launch the paper capture recognition service. this is probably due to either a low memory situation or a corrupt installation. I've re-installed the program, but the problem is still there. HELP PLEASE Thanks, FW

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did you set a fixed swap file? If so, set it to let windows handle it. How much ram do you have? How much harddrive space (free) do you have?

[gerryf]

did you set a fixed swap file? If so, set it to let windows handle it. How much ram do you have? How much harddrive space (free) do you have?

[semper4148]

No. I didn't set a fixed swap file. Where is it in the computer?
My ram total physical memory is 512 MB, my available physible memory is 269 MB
my harddrive space total 120 GB, total free space is 91 GB

[gerryf]

right click MY COMPUTER, choose PROPERTIES, choose ADVANCED, choose SETTINGS button in PERFORMANCE AREA choose ADVANCD (again), choose CHANGE in virtualmemory, click LET WINDOWS MANAGE (if it is not already)

[semper4148]

I didn't see a box under change in virtual memory for- LET WINDOWS MANAGE

I saw a box for - CUSTOM SIZE
- SYSTEM MANAGED SIZE
- NO PAGING FILES

[computerwiz12890]

Choose SYSTEM MANAGED SIZE.

[semper4148]

My computer handles the acrobat scanning problem a little better, but it didn't complete the recognition process. After 2 minutes of the program searching, it gives me the same message as in the begining. It also states unable to process the page because the paper capture recognition service experienced an error.

[computerwiz12890]

Try reinstalling Acrobat.