Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

i need help recovering files


  • Please log in to reply

#1
confused_here

confused_here

    New Member

  • Member
  • Pip
  • 4 posts
HELP!!! Please! :)

I found a virus "ccollgatee" in my pc... i asked from this site and he/she helped me out a lot! i followed everything he/she posted and the virus was gone however, i must have clicked on something... apart from what she said... which may have triggered losing all the files... there are 6 of us using this pc, 6 folders too but only my files weren't deleted... is there any way that i could still recover those files?? they're really important! PLEASE HELP ME!! :tazz: :)
  • 0

Advertisements


#2
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
6 users with 6 user accounts? or six users who were storing things in different folders?
  • 0

#3
confused_here

confused_here

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
its me, rv909, but i'm using another account... anyway, 6 users storing different things in different folders... for each user account, they have their documents and folders right? well, those were gone... only my documents and folders were in the documents and settings... the rest were gone... i'm sorry for being so vague about my first post... thanks!
  • 0

#4
gerryf

gerryf

    Retired Staff

  • Retired Staff
  • 11,365 posts
If c:\documents and settings only has your folders. I would remove the harddrive and place it in another machine, then run a file recovery utility on the drive

Here is a freebie

http://www.pcinspect.../uk/welcome.htm

The reason I suggest removing the drive is to prevent any further file writes to it....the more you use the drive the less likely you will be able to recover things from it
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP